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February 2024 by Demitri Jefferson
Went through the drive thru recently and got a dozen of donuts and an iced coffee. A wonderful young lady by the name of Madison talked to me over the speaker and she has wonderful customer service skills. The drive thru time was very fast, as it only took me 1 minute to receive my order from the restaurant. I give Dunkin’ Donuts at Burnt Church Road 6/5 stars. I WILL be returning again.
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February 2024 by D miller
its a little messy here service a tad poor
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February 2024 by Michael Beard
So tonight my fiancé goes to pick up an order we placed on line at the Burnt Church Rd location in Bluffton SC . When she pulled up to speaker the homeboy said “What’s Good”. Over the speaker!!She was confused by the ghetto slang but continued on. Upon arrival at the window they conducted the transaction and he say ok “You Straight” When did the slang of the current degenerates become popular on the drive thru speaker??? There were a few more comments made but I don’t want come across as something the Karen’s will light up so I’ll say this. This is way too common in your stores. I see it all the time. They sit behind the window and glare at you like I’m disturbing their break. Get rid of these post Covid practices. We’re tired of it!!!!!!!!!’
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January 2024 by Andrew Smith
I hate writing negative reviews but I’ve basically given up on this location. I’ve gone here for years and it just keeps going downhill. I’m originally from Boston and I assure you this is NO northeasterly Dunkin. Basic coffee on point but something as simple as a plain bagel with cream cheese is not. I’ve found much better options nearby for both coffee and food…?
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January 2024 by Ryan Baker
I’m not the type of person to leave a negative review. Or even any review for that matter. The service here is pretty terrible. The staff works incredibly slow, every coffee or latte I have recieved from them has been wildly different in not only taste but consistency. Sometimes it’s milk with a hint of coffee and other times it tastes like they scooped the leftover coffee out of the drain. On multiple occasions I will place a mobile order more than 20 minutes before I arrive and either their lobby isn’t open or the line has 20 cars in it. I have to get to work and don’t have time to wait 30 minutes for a coinflip on a coffee. I wish there was a manager that would whip this place into shape because they are the only reasonable option for a lot of people. Get on top of your employees or get new ones.
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December 2023 by Arthur Terodemos
Awful and rude service. No care or
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December 2023 by Christine Hollingsworth
Pretty upset, won’t lie. It takes a lot for me to leave a bad review. I stopped at the drive thru of this location at 6:40pm to get my granddaughter a sprinkled donut. Online site says they close at 7pm. She was so excited to get her treat but when I got to the speaker, the woman said hello. I asked for a sprinkled donut. She said “sorry we’re closed” I said but it says 7pm. She said “ well we’re closed” . Not exactly what I expected to hear. This isn’t the first time I was met with horrible service but this was just the icing on the cake.
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December 2023 by John Ventura
Amazing Place! Thankyou For The Best You Do.Parking: Everything Good!
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December 2023 by jeimy
Ordered a large hot chocolate and young boy with glasses made it with water instead of milk. Waste of money, usually it’s good but this time it sucked.
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December 2023 by ANDREW SHADE
It's Coffee in the
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November 2023 by Angie C
Terrible service this morning. I decided to change up my usual order, which I get at least 3x a week. I ordered Lg Ice Coffee 4 cream 2 Splenda and I asked for 2 pumps of Sugar Free French Vanilla. I specified "Sugar Free" 3x - I got to the window and was handed a brown coffee. I said I ordered Iced coffee not tea. I was told it was coffee, so I asked where is the cream? The window employee went back into the back area and came back with my coffee with Cold Foam on top, I said I wanted cream not cold foam. At this point I was going to be late for work if I stayed, so I left. Came to work and dumped the entire Lg Coffe down the drain because I am Diabetic and CANNOT have sugar. Will stick with the Dunkin on 170 from now on.
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September 2023 by DatG33kMom
Ordered a special custom order and it came out perfectly. Great job to my Dunkin peeps!
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September 2023 by Kevin Baxter
This location needs to be more efficient in the morning. People need to get to work. I see a lot of cars pull out of the drive thru line because it is taking too long. Also, needs fresh donuts. Many days they have the texture of a 2 day old donut.
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September 2023 by Stephanie Toscano
Love the coffee depends on the day for your
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August 2023 by Tiny Beats
This location is broken. If you order anything with creamer you are getting a cup of creamer with a splash of
