-
December 2023 by Rick Burke
Since moving to the area 1 1/2 years ago I have had my car serviced at this location. The technicians are courteous and polite, delivering excellent service each and every time. Thanks this time to Tycoby.
-
December 2023 by Susan Tassitano
These guys are fantastic! My husband has been there for tires after another company In Bluffton couldn’t get us in for weeks! They had him in and out same day and with great customer service! He suggested I stop in when I had the cover of my oil pan become damaged and was dragging. They took me right away and fixed it for no charge. I am definitely heading back here for my next oil change!
-
December 2023 by Kristin Coby
Always take my car here… Tycoby and michael Saluat helped me with my last service and did it as fast as possible and checked everything I never have time to schedule. Best place around!
-
December 2023 by Ronda Durham
I have been here several times. Everyone is so friendly and professional! The guys that work there are so polite and kind. Tycoby was my tech today and he was wonderful! Being a female it means a lot that you can trust these fellows! Highly recommend! Thank you!
-
December 2023 by James Merkel
Above and beyond! We had a bad diagnosis from Autonation on our Hyundai Santa Fe. George, the manager here had our car towed from the dealership and fixed our problem (alternator) at NO charge. (because we have gone to him for our vehicles repairs) I'm still beside myself. I've never in my days of owning a vehicle ever met a more authentic and sincere person for auto repair. I will never take my vehicle back to the dealership again. Not when I know that I can trust Express oil and tire in Bluffton (right next to Sams club) will do it correctly, and stand behind their work. I've found my "go to" location for car repair! Jim
-
November 2023 by R S.
I can't speak for anyone else, but I like to know what I am paying for something BEFORE I buy it. We went in for an oil change. We asked how much it would cost. We were told they couldn't tell us, because it depended on the car, the oil, etc. Now, I read earlier reviews where people were charged for the higher synthetic oil, so I wanted to know what it would cost for the standard oil package. Couldn't answer--he was just the greeter. We left.It looks like the good reviews went away in 2022. If you have a business and can't tell your customer what you are going to charge them...well, I have a problem with that!
-
October 2023 by Liam Boyce
Really great staff. Brought my girlfriends car in to get the oil changed and they went above and beyond with service. Definitely coming back here every time I need any work done! Shout out to Demonte, he is very personable, hardworking, and an asset to your team! Thanks again!
-
September 2023 by Arshdeep K.
We brought our 2012 Toyota Camry here for a quick oil change and tire rotation and felt scammed when we left.A 2012 Camry recommends using a full synthetic blend of oil, which is what we requested. However, I noticed the mechanic fill up our car with the 5W-20 blend instead of the required 0W-20 blend of synthetic oil. Halfway through filling up the oil, his coworker caught his mistake but neither the mechanic or coworker did anything to mend the issue and continued to fill up the vehicle. On top of that, they asked what kind of oil I would like to use and charged me an extra $36.00 for requesting the synthetic oil, which they already charged me for (reference the charge for 0w-20). In addition to this, I asked for a tire rotation, which they could not complete due to some of the lug nuts being extra tight on the vehicle. They called and told me the issue, but they never told me they were going to rotate the RH side of the vehicle and to my surprise I found that 2 of the tires were rotated without my authorization.The total price of the standard oil change came out to be a whopping $95.69 (I usually get it done for around $55-$60). I will not be coming back to this business in the future and I would not recommend others to come here either.
-
September 2023 by Chuck S
A very good place for oil changes. The technician (Chuck) was courteous and efficient, and answered all questions to my satisfaction. I highly recommend this place of business. They were about 8 bucks cheaper than the Valvoline place, and I'll surely go back.
-
August 2023 by Brandon Riggins
This place has the best customer service of any oil change business that I have ever been to. The employees are nice, remember faces, diligent and courteous. Today they were even giving out free snacks and cold drinks for their customers. Wow!Services: Air & cabin filter replacement
-
July 2023 by Patrick Davis
I went in to have AC checked. They filled it and put dye in it. I came back several weeks later to see if there were any leaks, there were not and they didn't try to pretend there were.In the case it does start blowing warm I am under warranty and they will recharge for free. It was fast and efficient despite how busy they were.George was fantastic.
-
July 2023 by Teresa Meyer
My husband and I stopped at Express Oil Change while in the area for a funeral as our maintenance light came on. Our tech Demonte was friendly, personable and just made our entire experience great! Thanks to Express Oil Change, the gentleman who directed us to the appropriate bay and in particular, to our new friend Demonte!
-
July 2023 by Daniel Ramirez
This is about the only place that accepts walk it's in this entire area. I was on vacation for a week , I had a flat tire 2 days before leaving back home, and every tire place I went to said I needed an appointment. They were also 2 days out for available appointments... South Carolina needs to work on this.
-
July 2023 by Marilyn Woods
Great customer service. Quick and reasonable
-
July 2023 by Susanna Myburgh
I always take my car here for an oil change. The other day my car was running hot so I stopped there for them to check the fluids in my car. Demonte helped me. He found the coolant level was low so he refilled for me and checked the oil. I loved how friendly and helpful he was. His honesty was so refreshing. He told me I was not due for an oil change yet. I love this location and I think the employees are hardworking, competent, and friendly. Thank you for the great customer service, Demonte!
