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April 2024 by Daniel L.
I made an appointment on a Sunday and brought my car in to Firestone in Okatie, SC because the check engine light and the tire pressure light was on. The service person said he could not fix it on Sunday because he was short handed but could diagnose the problem and made another appointment for Monday. I was charged $120.24 to connect to the computer. I brought the car in the following day to complete the repair. The part cost $92.99. It took 40 minutes to complete the repair and the labor cost was $171.60. This is outrageous! I have never been charged to plug the car into the computer especially when the work was being done there!.
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February 2024 by Claudia Ascencio
Always a pleasure to bringing my car and cars into Firestone friendly staff and I trust them!
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February 2024 by Peter Denigris
Very professional and courteous in explaining all services to be provided.
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February 2024 by Rodney Owen
Prompt service. Timely call when warranty work was completed.
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February 2024 by Rock Green
Customer service is awesome. They went over there finding and spoke on laymans term for me so that i could understand. I really appreciate the guys at the Firestone in Okatie, SC.
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February 2024 by Lester Hardegree
Very pleased with service, communications, and timeliness!!
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February 2024 by Ronald Metcalf
Great experience.
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February 2024 by Michelle M. Taylor
I went to the Okatie location and was given top service, as usual. That’s why I always return.
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January 2024 by simon miller
This place was terrible and the staff were incompetent. I made an appointment to get 2 tires put on and alignment for a 2017 Audi Q7 which is an SUV. When I pulled up they were questioning if the car was high enough to get on the alignment rack which is nuts since it’s a stock SUV. Then (without looking anything up) they proceeded to tell me they can’t align it because of all the “cameras”. They said they would try and my appointment was for 1pm, which I was 5 min early for. I came back an hour later and they had not touched my car. They also tried to tell me they wouldn’t install my brand new oem sensors since I didn’t buy from them. They wanted me to get them from autozone. I ended up taking my vehicle without letting the do the work because I had no confidence in their abilities. I kind of got the vibe they didn’t want to do anything since it was the holidays. Would never go there again which is a shame since it’s 2 minutes from my home.
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January 2024 by Cole Luecke
Easy drop off and pick up with new tires
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December 2023 by Simon M.
This place was terrible and the staff were incompetent. I made an appointment to get 2 tires put on and alignment for a 2017 Audi Q7 which is an SUV. When I pulled up they were questioning if the car was high enough to get on the alignment rack which is nuts since it's a stock SUV. Then (without looking anything up) they proceeded to tell me they can't align it because of all the "cameras". They said they would try and my appointment was for 1pm, which I was 5 min early for. I came back an hour later and they had not touched my car. They also tried to tell me they wouldn't install my brand new oem sensors since I didn't buy from them. They wanted me to get them from autozone. I ended up taking my vehicle without letting the do the work because I had no confidence in their abilities. I kind of got the vibe they didn't want to do anything since it was the holidays. Would never go there again which is a shame since it's 2 minutes from my home.
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December 2023 by Dan Regan
Great service and staff
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November 2023 by Valentina E.
my dad had a tire that popped he called this tire place and they said that they had it so me and my dad took an hour drive just to get there and when we did they did not have the tire after they said they had it completely Wasted our time .
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October 2023 by Lisa Galloway
Everyone was super friendly and hopeful but Mitch was super way above average.
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September 2023 by jen picklesimer
I felt I had a tire leak or there may have been something in my tire. They looked at all of my tires and found nothing and didn't even charge me. Wonderful service in a very great place.Jennifet