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December 2023 by B H
We are building a new home and Laurie went above and beyond to help my wife and I find the perfect sectional and dining room table and chairs. The price was great. Highly recommend!!!
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July 2023 by Lauren Ritter
BEWARE! The saleswoman Liz tried to overcharge me for everything I wanted to order, especially an entertainment stand that she told me was $4900... I went to another urniture on Hilton Head, and the exact same piece was only $2400! Needless to say I won't be back there ever.
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July 2023 by Ginger L.
Do not buy from this store. They will take your money and claim that furniture is on its way for months, refuse to return your phone calls, make up conflicting stories and refuse to refund your money. After four months I have no furniture and am out $1,500.
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January 2023 by Julie Owens
best place for home goods! GREAT prices, quality pieces. I shopped around at the big name places nearby and this showroom was better and hundreds less. They even delivered within a week! I highly recommend.
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December 2022 by Margaret
Ever walk into a store and just want to be left alone to look? Well here is the place to be. We walked in and two women just stared at us. Really weird because I just want to look and don’t want to be bothered but they never even said hello. About 5-10 minutes later a sales woman approaches and starts talking. Nice supply of furniture but not enough room for proper lay outs like you get at Ashley furniture. I probably won’t go back.
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September 2022 by Morgan Kaylor
My husband and I are building a home here in the beautiful Bluffton, SC and went many places to look at furniture. We ended up ordering a new living room set up, dining room table/chairs, and bedroom furniture! Their showroom is huge and if you can’t find what you want, they will help you find what you’re looking for online! You can’t beat their prices for the quality of furniture that you’re getting. I also didn’t want to wait forever on all my new furniture and their shipping estimates were only 3-4 months out as opposed to a year or more at other furniture stores. I highly recommend Furniture Outlet and Karrie who helped us was wonderful!!
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September 2022 by Tami Ortega
We have purchased several pieces now and couldn’t be happier. When our order was completely messed up by one of the big name companies, Kerrrie came to our rescue! The prices are great, delivery is quick, and their customer service can’t be beat. So glad we wandered into this place on a whim!
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December 2021 by Christie Clark
I purchased a bedroom set, floor model, but needed another nightstand, so I ordered one. The bedroom set is good quality. My issue is, every time I emailed or called Karrie, I was told that they haven’t heard anything or the nightstand was back ordered. Apparently the manufacture is very hard to reach. Karrie has been working hard to contact them with no success. This certainly is not her fault, but the manufacture. Thank you Karrie for your continued help!
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November 2021 by Rick S.
If I could give zero stars, I would. Don't ever do business with this company. I purchased a sectional over the phone and the owner called back on the day of delivery to say I needed to pay an extra $640! The price went up and I didn't have a written contract since I purchased it over the phone. Classic bait and switch. Do not trust this company.
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October 2021 by Michelle M.
Never EVER deal with Furniture Outlet located in Sheridan Park, Bluffton, SC. This place is absolutely horrific! I dealt with Liz as my sales rep in December 2020 to furnish my house. My order of furniture came to nearly $7600 and I put down $3800. I received a partial delivery and paid an additional $2290. Although I kept calling and/or stopping by for an update for the rest of my furniture, I had been told it would come in February/March 2021. I waited until August, yes indeed - the summer! I had relatives coming and still furniture issues. At that point, I had to rush to get furniture from another store because of Furniture Outlet constantly stalling me. After I went to another vendor, Liz had the audacity to tell me that my furniture had been in the warehouse for two months. I would think that a furniture store vendor would check for status updates with any open pending orders but I guess I was supposed to do that for them! Even though I responded that the furniture was no longer needed, I received another call a few weeks later asking when I would like my furniture delivered. Why oh why I held back and reiterated once again "I don't need it now" and to make matters even worse, the manager has yet to call me to rectify the matter. I guess they can't even do that! So please, anyone looking to buy furniture, save your time, money and energy and DO NOT go to Furniture Outlet. This place is a joke and I hope they'll be out of business soon. And one more thing, in case they Furniture Outlet reads this post, I filed a claim with the local Better Business Bureau.
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September 2021 by Sally G.
I bought a house in Bluffton in November of 2020. I was in need of living room furniture and went to Furniture Outlet to purchse. I paid, in full, by check on 11/03/2020. I informed the salesperson, Liz, that I would not move into my house until January 2021. The sales order indicated a delivery date of 4/09/2021. It is now 9/29/21 and I have yet to receive my sofa. Every attempt I have made to get a delivery date has been met with excuses, lies and misinformation. I have asked for a refund as the last inquiry I made I was informed that the sofa had not been manufactured as of that date (Sept. 6,2021) I have had no feedback from them since that date so today I called the office manager, Roxanne, who told me that my issue was out of her hands and that I would have to wait for a call from the owner, Mr. David Stir. All I want is a refund. They have had my money since November 3, 2020 and I could have had that money invested for these 10 months. I would not recommend this business to anyone. I understand the difficulties this country has experienced during COVID but I don't understand why this business did not offer to refund my money or give me another option. Instead, they continued to use my money without providing me with the product I had paid for. A terrible way to treat customers. Lying and misleading customers is the worst thing you can do a customer.
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July 2021 by Rick Kling
We recently moved to the area and needed furniture right away. Our salesperson Monique went above and beyond to help us find the best furniture to fit our needs and budget. I would highly recommend her to anyone! There are endless places to purchase and many sell the same brands and models. Her professionalism and genuine concern set her above anyone else we dealt with and that sealed the deal for us! An absolutely pleasurable experience.
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May 2021 by Dan Dailey
This is not high end furniture. This is a nice place to buy mid quality furniture. The sales people were very friendly. I would recommend this place if your are furnishing a rental.
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May 2021 by Cheryl Coughlin
We found some reasonable furniture for use in our new home before we can move our furniture in our northern home to Bluffton.
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April 2021 by Brian POWALSKI
CUI-DOD-DCSABRIAN MICHAEL POWALSKIReview
