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March 2024 by Joe Wasko
Nice store but no one working there is polite or has any customer service skills. Need to get better on both.
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December 2023 by William Mabry
My worst experience in a store in awhile, 12/6/23 at check out the clerk (heavy foreign accent) insisted that I give my email address, when I told her I was not giving it to her she got irritated, very planely, this went on to the point that I was ready to walk if she said one more word. A completely obnoxious person. I won't be back. What a jerk!
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November 2023 by Chris Brubaker
HORIFIC SERVICE. TRIED TO RETURN A ITEM I NEVER WORE. THE WORKER SMELLED IT AND SAID “YOUVE WORN THIS”. THE WORST CUSTOMER SERVICE EVER
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June 2023 by Ruthie Kucharewski
Staff is courteous and helpful!
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February 2023 by Pawel Poniatowski
Nothing bad to say about the place , just average store
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January 2023 by Jacob Pawelczyk
Nice J Crew
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August 2021 by Michele Crider
Very helpful staff and very friendly shipping experience
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June 2021 by Brian Maleck
Staff was helpful in verifying prices and which sizes were which pants. They had a good selection of men's clothes and everything was reasonably priced. I know J Crew is a little bit expensive, but not so much were you're questioning your sanity at the check out register. I got a pair of khakis, two pairs of shorts, a t-shirt and a women's sweater for $160.
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April 2021 by Wanda Drayton
Excellent service, very attentive, and great deals.
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December 2019 by G D.
Beware! Bait & switch! At Tanger Outlet Mall in Hilton Head Island SC - The advertised 60% off everything at the store entrance for Black Friday, on 11/28, was NOT!!! When I got to counter & questioned price on receipt, which was not 60% off, was told that there were some exceptions, i.e. not everything 60% off. ????? J Crew of all places, pulling this!
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August 2019 by Jardel Jean-Pierre
Not much of a selection available.
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July 2019 by Shequllia Hannon
I really did not find what I was looking for/ boys school pants, but best of luck
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June 2019 by Dina W.
J. Crew Factory is great. The regular store's prices are way too high for me so I have to stick to the factory. The store is a nice size and it's super organized. There's a decent sized clearance section in the back of the store. The associates were both very friendly, helpful, and attentive. I wish the shoe selection was a little better. Sign up for emails and receive even better deals and offers!
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May 2019 by Dawn Hoffman
Cindy Standen was amazing at helping pick the right style for the right occasion. No need to pay a personal shopperr, just find Cindy and you will be all set!
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February 2019 by Graeme Culpepper
This is where I purchase all of my button down shirts. They're great. They always have a sale going on, and offer a special discount to college students
