-
May 2023 by Gina Martino
Great customer service. Quick and easy to get an ankle boot. Prices super reasonable. Highly recommend. They ship nationwide too
-
October 2022 by Nicole Edwards
Orthotape is the best casting tape I've worked with. It stays wet long enough to form but not so long that it doesn't set after you've finished. It's a high quality product & I'll continue to buy Orthotape for all of my casting & art needs. Not to mention top notch customer service! It's obvious this company cares about its customers! Thank u Orthotape!
-
April 2022 by William Sullivan
i had so much anxiety in purchasing the ankle brace my doctor recommended. Halli at orthotape was there to answer my many phone calls. in each call she displayed a sunny disposition, patience, sensitivity and care that was astouding. She could sense my anxiety rising with each new call and just went over and above to reduce that anxiety. i dont usually receive that type of service anywhere. if i need another brace i know who to call. i have not received the brace yet but i am sure it will be great like the service i received.thank you Halli.
-
November 2021 by Jules McMahon
BUYER BEWARE!! TOTAL SCAM!!! RUDE, UNHELPFUL AND I STILL DON’T HAVE MY ORDER OR A REFUND AS REQUESTED!!! I am just hoping to save other people the same troubles we have had with this awful company.I placed a large order last week and paid for rush shipping and my order never came. I have reached out to the company multiple times on multiple different days (through chat because that’s what their site wants you to do) and they couldn’t help. They gave me a phone number to call and I have never in my life been given such a run around & been treated so rudely by a company. The “owner” of it was the real owner that I spoke with was the most unprofessional person I have ever spoken with. He was rude and swearing on the phone. He sounds like he was about 20 and clearly doesn’t have ANY customer service experience or any compassion for the very people that are in need of his medical supplies. He refused to help me track the package because “They can’t do that for everyone all the time” and I keep trying to track it myself and it the tracking isn’t updating and it since it STILL hasn’t arrived. I ended up having to drive 45 minutes each way last night to a medical supply store to get the items (that I had already ordered!) for my daughter so she would have the things she needed after her knee surgery. I am so disappointed with this company and just hope to help prevent someone else from being treated this way and still not end up with the items they need.
-
October 2021 by Scott Lunsford
Let me first say, that the customer service is as good as it comes. Not only do they care about the service you received, but they care about the quality of the product.....They are constantly making changes of improvement. Out of the thousands of businesses that we customers are dealing with....you'll not find a better group of people (or product).
-
October 2021 by Julia Woods
very friendly staff and affordable prices!
-
May 2021 by Julia Peacock
Family-owned business that is clearly dedicated to his business and values giving great customer service each time. I have call with questions on an item and the owner is able to answer any question on the products he carries. Fast, efficient, great quality products, and the best customer service. OrthoTape.com is my new Amazon ?.Supporting my small business owners ?
-
April 2021 by Emma Star
They had a great selection of good quality products to chose from for a great affordable price that was more than half of what other local and online stores were charging. Also super friendly and had amazing customer service, will definitely be returning in the future for anything I may need.
-
April 2021 by Jessi Mock
Absolutely great service. Very quick and extremely helpful. Definitely recommend them
-
April 2021 by Ahsan Raja
Poor customer service.
-
December 2020 by Sandy Alleman
Very Poor service. No recommendations here. Pretty sure the other reviews are fictional!!! Stay away find another place to do your business. What they have on their website is FALSE!!!!!!!
-
November 2020 by Eli Yoder
awesome place I just bought 140 rolls. with alot of padding. I recommend them
-
January 2020 by Retail Genius
Great customer service!
-
May 2019 by Scott Kerkmans
Had a couple big issues with my order, but once I got to talking to Ric, he worked hard to solve them and make things right. Appreciate the customer service. Excited for my waterproof cast.
-
March 2019 by Lauren Ajlani
This company has a nice selection of products and great prices!!
