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January 2024 by Kim S.
Reggie (the owner) is fabulous and knows the questions to ask to quickly narrow down the search for a mattress based on how you sleep, etc. Fair pricing as well. We needed to replace a way too soft mattress at our vacation rental. We walked in on Monday morning and although he didn't have the one we wanted in stock, was able to rearrange some orders coming in and deliver one on Thursday. We will be back for our guest room mattress the next time we are in town.
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October 2023 by Diane Gardner
I have been using The Mattress Shop for over 10 years. I work with Reggie and he is top notch! He has furnished 3 homes with beds for me. All have been amazing. His team is always on time and so easy to work with. But Reggie out did himself last month. My Mama is 88 and needed a bed that she could get in and out of. He was amazing. He told me how to measure to get the correct height. He ordered her bed, set it up and she decided she wanted a larger bed. He made the whole process so easy. He never hesitated, he ordered her a new bed and she loves it! He will take great care of you and your family! A family owned and operated business. This is the only place I will buy beds from!!!
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August 2023 by Eleanor Nelson
Just a quick shout out to Reggie for his excellent customer service. After calling around to a few places before driving out to shop I chose Mattress Shop because of how kind Reggie was on the phone. He was just as personable in person and I’m super excited about the bed I chose!!!
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June 2023 by Eula Colvin
A few months ago, I purchased a bed from this store! It was the best experience and investment I have made!!! Reggie Cruz was EXCELLENT! He was patient, informative and knowledgeable! I have been enjoying my bed and getting great night sleep every night!!! Thank you, LaTonya
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February 2023 by Jeffrey F.
In the market to replace my king mattress, I shopped a couple of stores and found that I would have to spend $4300. Then I found Mattress Shop in Bluffton. They were knowledgeable and friendly and did not try to sell me the most expensive. They listened to me and I ended up with a comparable mattress to the $4300 mattress and paid $2300. I recommend you see these people when you need bedding.
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January 2023 by Lu Giacofci
Best mattress shopping experience I have ever had. Reggie was helpful, but not pushy in helping me pick the perfect mattress. Customer service here is superb! The price not only was the best in the area, but the mattresses were delivered free of charge and set up, with the old mattresses removed. I will be a loyal customer for years to come.
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December 2022 by Jennifer Johnson
Reggie is the best! He is extremely knowledgeable and friendly and he made my time in the shop so pleasant and relaxing. He took the time to educate me and to help me find the perfect bed for my back pain. Thank you for the outstanding customer service!
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December 2022 by C Dvorak
I went in looking for a new bed. Mr Reggie's service from the start was top notch a 10. Very helpful and had a genuine care. The bed I paid for was a Grandmere king pillow top. It ended up having an issue with the padding. After I told Reggie about it, he no questions honored warranty and I absolutely love my bed. It's people like him that make the buying experience worth while. Thanks Reggie.
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August 2022 by Tressa Hutto
Wow- outstanding customer service. Reggie was polite and helped us find the perfect mattress without giving off the “salesman” feel. Mattress was delivered timely the following day! Would highly recommend this store
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April 2022 by Sandra Paine
April of 2021 I purchased a Tempur-Pedic mattress and adjustable frame at the best price in the area. My adjustable wouldn’t raise. Even though it is the Malouf Company’s responsibility to honor the warranty, Reggie sent his tech out to reprogram the units. If Malouf came out it would have cost me to get someone to move the mattress and and take the headboard apart as they would only replace the unit if needed. Reggie coordinated with Tim at Malouf so that he took care of the problem for me at no cost. It was my ignorance that the plug was in the bottom outlet connected to the wall switch. If I need another mattress there is no doubt that I will go to The Mattress Shop. Reggie gives outstanding customer service.
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January 2022 by Phil W.
I My wife and I were trying to find a "big box store" but saw this from the road and pulled in. The owner was friendly and knowledgeable and the price on a name brand was unbelievably inexpensive. Next day delivery and a great price. Done deal. Highly recommended!!!!!!! Thx
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October 2021 by Rebecca Wilson
I would highly recommend The Mattress Shop. I have a lot of back issues and it’s hard finding a mattress that works for me. The first one I got I was not able to tolerate and they made it very easy to swap out the initial mattress I bought for another one that worked much better without any hassle at all. They even delivered the new one to me and took the other one back in a very timely manner!! Great customer service and genuine concern to make sure you get the right mattress for you and that you are happy! Not to mention they are locally owned and operated!!!
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October 2021 by Rebecca W.
I would highly recommend The Mattress Shop. I have a lot of back issues and it's hard finding a mattress that works for me. The first one I got I was not able to tolerate and they made it very easy to swap out the initial mattress I bought for another one that worked much better without any hassle at all. They even delivered the new one to me and took the other one back in a very timely manner!! Great customer service and genuine concern to make sure you get the right mattress for you and that you are happy! Not to mention they are locally owned and operated!!!
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September 2021 by Michelle Spadafora
Reggie is very knowledgeable and gave us superior customer service. We highly recommend Reggie and the Mattress Shop!
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July 2021 by Ingrid Silver
Reggie is the best! We are repeat customers and highly recommend Reggie and The Mattress Shop. Outstanding customer service, knowledgeable, patient, friendly, no sales pressure! Wish we could give 10 ⭐'s, cuz they deserve it!
