Palm Casual is a family-owned business that has been serving customers since 1979, originally in Orlando and now in Bluffton, SC. The company is known for its friendly and exceptional customer service, with staff who are helpful and dedicated to meeting customer needs. Customers praise the staff for their honesty, willingness to assist with fitting furniture and returns, and for standing behind their products with a satisfaction guarantee. The delivery service is organized, on time, and handled by courteous workers who take pride in their work. The business offers a wide selection of outdoor furniture made from weather-resistant materials like heavy-duty wicker and sturdy aluminum, suitable for patios and backyards. They also manufacture a variety of cushions in many patterns and colors. Customers have appreciated the quick turnaround times, with some receiving their furniture in just a couple of days, and have found the prices to be affordable. Overall, Palm Casual is highly recommended for anyone looking for quality outdoor furniture and excellent customer service. Customers value their willingness to help with returns, the quality of their products, and their commitment to customer satisfaction, making it a trusted choice for outdoor furnishings.
Kyle and staff provide the most amazing and personalized customer service! My experience has been so positive. I highly recommend Palm Casual!! Beautiful furniture and perect service!!
May 2026
Great customer service, communication and amazing quality
April 2026
What great customer service there. They go above and beyond. Wouldn't go anywhere else. Thank you!!
