-
January 2024 by Chuck Rigsby
Always have a great experience with the entire pharmacy team. Couldn't be happier with Jordan, Missy and all other staff members. They are friendly, responsive and very professional. Thanks all!
-
November 2022 by John G.
Tire and battery department lost my locking wheel nut. They take no responsibility. $80 to replace with Volvo. Will not use this store again.
-
May 2022 by Terrica W.
This review is strictly on the gas station. Usually Sams had a drastically long line for gas. We came to this location and was able to pull right up to a pump. Actually, several pumps were available. The location is very clean as well. Gas is $3.84/gallon, a big pricy but cheaper than most gas stations. Getting in and out of this location is a bit hectic, which is why I deducted a star.
-
October 2021 by T M.
Still waiting to hear from Sams about returning broken recliners. Went to store,they took my number and said they would call back( did not), called, emailed,..... was given wrong info at store about not being able to return... I have a Costco membership and this never happens there!
-
September 2021 by Kerriann Parks
After the way I was treated today!!! I will be canceling my memberships!!! I've been a member for almost 20 years, 10 of them being a business owner member, with other on my account!!!! We are in the bluffton store multiple times a month, if not weekly. I will make the drive to pooler ga, for when Costco's opens. it's sad how some employees treat customers!!!
-
September 2021 by Nicola S.
I went at the wrong time. Shelves were empty and they were restocking. I come here every Friday morning after kids drop off at school to see what they have, it more a routine driven by curiosity than real shopping. I always end up buying some stuff and restocking on fruit and snacks for the kids. The TV department has really good prices. Today I talked to a guy that was buying TV's to resell them online. Wow, prices are that good. Too bad I am not in the market for a new TV. 3 stars today because of empty shelves but this Bluffton samsclub is a good one when fully stocked.
-
August 2021 by Brian Nightingale
Great pharmacy. Courteous and helpful
-
August 2021 by Kristine F.
I have always had wonderful service at SAMS tire and there is one tech who is always exceptional but today was AWFUL! I had an appointment for a week and when I arrived I was not even greeted. The tech was rude and snippy with me. He was on his phone and clearly frustrated. He told me it would be 1 1/2 hours compared to the 45 min I was told on the phone. I told him I had an alignment scheduled after this appointment. 3 HOURS LATER!!! I missed my alignment appointment, the never once gave any update, and I watched my car just sit there untouched in the garage. If I didn't already pay when I walked in.... I would have taken my service elsewhere!
-
August 2021 by Chad B.
Recently relocated from the west coast. Costco was the bigger chain out where we lived, no Sam's Club in the area. I was excited to have a couple Sam's Clubs between here and Savannah. Got a membership at this location and sadly, was pretty unimpressed with this particular store. It's on the smaller side and didn't really have a lot of things we'd normally purchase (Gluten Free items, various electronics, food items etc). We won't be shopping at this store again. Recently tried the one in Pooler, GA and it was substantially better but I still don't think it'll be enough to sway us from Costco when it opens in Pooler in 2022.
-
July 2021 by Jordan Bates Cavazos
The food court deal seems to alway be closed, even on a Saturday what do y’all do close at peak shopping hour?
-
June 2021 by Kristen S.
I have been going to the Sam's Club for years when visiting Hilton Head Island. Both the old and new locations have supplied many needs while traveling. This newer Sam's Club is in the low country, before you get to the Island. You can now take the great new Bluffton Parkway to avoid all the traffic on 278. We did two curbside pickups, and one walk in trip this past vacation. The curbside pickup parking spots are to the left of the Front Doors. Everything was correct on both pick up orders. We had items from all over the store. The trip inside the store was exciting post Covid lockdown. This location only seems to sell wine and beer and no hard liquor (this may be a South Carolina law or rule). We bought several items from the Butcher Department on the trip inside and were very pleased with the quality. Fruit, Dairy, and Cheeses were well stocked. My Sam's Club Scan and Go App would not work inside this store, so I had to self-checkout which was no problem. There are plenty of lanes for self-checkout and regular checkout. There were plenty of Staff around to help guests. It appeared as if the Café was open.
-
April 2021 by Pete Lang
The pharmacist is quite knowledgeable and friendly.
-
January 2021 by Dan G.
Sam's out of my home area, thought could get what we needed. Unfortunately they did not carry. Worst part was my truck was the victim of hit & run in the parking lot. Sams leadership refused to assist in any way without a police report requesting a the video. Sams would not even confirm they had the incident on tape. I am very pro business however feel when a company gets to a size that they could care less about their customers feedback, issues and general decent customer service something is wrong with with that picture. Many other issues with Sams and Walmart do form here on out. going to try to steer clear of giving them any of my business.
-
November 2020 by David H.
I haven't been a club member for over 3 years. The only reason I joined Sams Club was due to a discount Groupon for membership. This is a great local store if you like to get big box items in a warehouse like atmosphere. Their food selection is very good if you like large size items. I originally thought I'd need to be a member to use their liquor store which is somewhat attached to the main store, but found out that anyone can shop at the liquor store even without a membership. You just need to be of legal drinking age. They have large sizes of a limited quantity of items. All beer and wine can be found in the main store. I suppose between Sams Club and Walmart (next door) you can find anything you need. The access to the gas station provides great prices on fuel.
-
October 2020 by Jerry W.
I would give it a zero if I could because that is the service I received. I was on vacation in Hilton Hesd when I got a nail in my tire. I purchased the tire rotation and hazard tire plan at my Sam's Club in Chesapeake Ohio. I went to Sam's in Blufftin to get it repaired. They had no cars in their shop and while I was there they turned two people away not sure why. The tires had only 26000 miles on them and had some ware on the side tread but had plenty of tread in the middle where the nail was. They told me that they could not patch it because of the ware. I took it to two other tire shops and both said they could fix it. The first one was booked solid for a couple of days and wanted me to leave it and they would try to work it in. I couldn't leave it since it was my only transportation. Beach Side tire worked me in right away and had no problem fixing the tire. I purchase tires from Sam's because they have locations all over the country and thought there would be no problems getting service. My mistake
