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September 2023 by Yellow Dot
Ive had friendlier and better customer service at a fast food drive through window than the drive through at this place to pick up my medication. Rude and Angry. Shame on yall. We are sick patients trying to pick up MEDICATION not buying burgers! BE KIND and PROFESSIONAL.
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July 2023 by Patrick Stokes
Surprised this place is even open. Worst service from the pharmacy we ever experienced. Lazy workers will take their sweet time and completely disregard you.
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July 2023 by Madison Theodore
The lady at the drive though window was very rude and gave me the wrong prescription despite reading my profile that says I cannot take the prescription that she gave me. She also offered no help when I asked if she could get the other prescription. Very very rude woman.
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April 2023 by Kimber Marino
The pharmacy has had a bad rap, they actually have improved unbelievable, Kim treats everyone like a good friend, will answer and ask questions for you, help you see if there is any discounts to help pay. I've never had a problem with anyone there. All the Employees are very helpful.
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April 2023 by Shawn C
Complete BS they had their hours listed open till midnight, called ahead and even or their recording stated midnight. Drove 25 min and the closed at 2200. Update your hours please!!!
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March 2023 by Del Humenik
Just close alreadyThey must have horrible leadership…can’t keep a phamacist. They are never open. Change your leadership or close
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March 2023 by Brooke Young
Only giving 1 star so I am able to even leave a review.The cashier, BRANDON, has absolutely terrible customer service. God forbid you purchase cigarettes, because he will huff and puff the entire transaction. Always very unpleasant and acts as if he is inconvenienced to even be doing his job. I'm not sure if it is because he has to work night shift or if he is just a miserable person Either way, specifically because of how incredibly rude he is, I will no longer be patronizing this Walgreens location.
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March 2023 by May Flowers
Thank you Ed!!! It is so rare to find people who genuinely want to help!! I was given a complete run around by the Okatie location on filling a prescription for accutane (generic) that was sent in on a Wednesday. Yet Ed had no problem getting an order placed on Saturday to be delivered on Monday, before the window expires on Monday at 11:59pm. He took the time to listen and get it done. Thank you, Ed! Words cannot express my true gratitude!!
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May 2022 by Irina Rudman
Terrible customer service. The cashier needed help to void something to keep helping other customers but the other sales person who had the ability to void it took forever to come. Even though she was right there in the photo department pretending she can’t hear that she is needed . I asked that person if she can take my passport photo and she said not now I have like 20 things to do before that. And she did not have any other customers…
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May 2022 by Margaret
I am not sure why the rating is so low. Our experiences have always been good. We just had our passport photos down here and our service was beyond awesome. Photos came out nice. Too bad they cannot photo shop the extra chins out!!!! We will come back as usual when the need arises.
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May 2022 by Justin Owens
I HATE leaving negative posts but the incompetence of the pharmacy department left me no choice. My mother was basically yelled out by staff yesterday just to see if they were open for her heart medication they have had for over a week now. UNACCEPTABLE I am going to go in myself now and make sure for one thing my Mother is never treated that disrespectfully again. Then we're informing them were getting out much needed medication elsewhere.
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May 2022 by Rachael Threadgill
I do not usually post negative reviews but this is horrible. I had to go out of town and had called a prescription in several days ahead of time. Of course it didn’t get filled until I had already left so I had to call to get it transferred. I was on hold 55 minutes (I have a screenshot to prove it) before I gave up and called the pharmacy where I’m staying.
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May 2022 by joshua germany
Customer service was lacking. Pharmacy didn't/wouldn't explain why they refused to give Covid vaccine. Quite frankly they were just rude. TIP: if you dont want to help people dont work with the public.
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August 2021 by Nancy Campana
Went to express care had script sent to Walgreens in Bluffton, closed sat, sun & mon, narc cough med, could not trans to okatie, had to wait til tues to pick up! Worst pharmacy-do not use!
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June 2021 by Tony Karnas
Closed on Friday when doctors are working. Open on Saturday but when calling in the afternoon to find out why my Rx isn’t filled yet I spend 19 minutes on hold listening to that voice and when the phone is finally answered I was told by a person to PLEASE HOLD! A couple of minutes later some beeps and I am hung up on! I once was a pharmacist. I am on a cancer clinical trial. Ugh! Okatie may be a farther drive but…..