-
February 2025 by Peter Makowski
This bank is consistently the worst in Customer Service. The Manager Bobby needs to be evaluated by his superiors. He is always sitting in his office with the door shut while there are long lines at the drive thru and counter. Poor tellers have to handle both locations while he sits in his office apparently unaware of what is going on. I love Truist because it offers many locations throughout the east coast but this branch, my home branch, really puts a mark on their reputation
-
October 2024 by Angelia Hensley
Great banking institution. Very helpful and work hard with you in figuring out and answering all your questions.
-
October 2024 by steven olson
Great bank. You won't find a bank in town with nicer people. Thank you Truist for employing these great people.
-
August 2024 by ashley Raines
Get a ATM that works and doesn’t mess up every weekend. The same problem that suntrust had new name same story
-
December 2023 by Denise Condrey
We have our business account with this Branch in Boiling springs. We cant thank you enough for always going over and above for us!!! Everyone we deal with at this location has always been very professional and willing to help!!!! Thanks to you all
-
December 2023 by Stephanie Kelly
Mr Bobby Foster was super nice and helpful! He answered all of our questions and we are very happy to bank with him
-
December 2023 by Kerri Long
S L O W E S T Tellers ever!!!! ALL THE TIME!!!! Nine cars at drive Ty right now, nobody has moved in seven minutes!
-
September 2023 by Audrey Rae
Huge thank you to Lisa Brannon. Boiling Springs branch. She was a great help getting late fees and interest charges adjusted off my credit card account that were not adjusted when the $1100.00 fraud charges finally were 4 months after the fact. Every month when I received a statement AND when I got a call or letter from collections I called the customer service department (whatever "country" they are in) This was a very timely and definitely NOT an easy task.. even for her . This all started in March and was just resolved late August.This was my first experience with this nightmare... and I pray it's my last. Thanks again Audrey Cantrell
-
July 2023 by richard champion
Every time I come to this bank for something they only have 1 person seeing people with account issues. It’s the worst customer oriented banks I have ever been to. As soon as my CD matures I’m done. Anything other than putting in money or taking out . You better be ready to wait hours.
-
September 2022 by Andrew Jones
BB&T was bad but now as truist it is even worse. be ready to wait in line because they won't hire help. and the app is complete garbage.
-
April 2022 by B Wilson
I have been getting the run around trying to solve an issue with my account with Truist. I spoke with Meghan, she took the time to hear me out and help me. Thank you Meghan ?.
-
February 2022 by Shannon Mcclanahan
I live in Inman and there is a BB&T right down the street from me…. I drive to the boiling springs location every time I have to do banking… Thank you Lauren!!! For the exceptional customer service that you provide for this location…
-
January 2022 by Sarah Bosgra
The tellers are always so great and Mr. Foster is always willing to help you out. They will help get you in and out fast. I have been banking here for years and always choose to go to this location because of their friendliness.
-
January 2022 by Dennis Hogan
Since I moved here over twenty years ago I have always been satisfied with particularly this location. Bobby Foster is the best I've ever dealt with. He is very prepared and knowledgeable.
-
January 2022 by alma pulido
I hate going to this location! Lauren is rude and treats me differently than other customers. I had more than 2 bad experiences with her and all I needed to do was a deposit something easy and simple. Poor customer service
