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December 2023 by Dixie Davis
Great bank !
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December 2023 by mike Robinson
Probably the most unprofessional bank I've ever tried to do business with. I tried applying for an SBA loan. Set up an appointment with the branch manager, Jeanette. We talked about my needs, and she had someone contact me later that evening. After speaking with him, he told me he was going to send me an email with a form to fill out for more information by the end of the day. I didn't receive anything that day. The next day, nothing. The following day I contacted the branch manager and asked her if she knew anything. She told me she would contact him and see what the issue was. 2 days later, still nothing. After contacting the branch manager for the 4th time, we both made sure the email address they had was correct. after a week, I called and told her I was just going to find someone else
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July 2023 by TINA THOMPSON
Good banking experience.
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February 2023 by Ashley Howard
They charged us over $1,000 in overdraft fees in one month. We had a traumatic family event which caused my husband to miss a few days of work, which made us behind on two bills one time. Because we were behind on two bills, this bank charged us OVER ONE THOUSAND DOLLARS!!!!! We live paycheck to paycheck, obviously we can’t afford such ridiculous fees. Now we are stuck in a vicious cycle. We tried explaining the situation and asking them to reverse even half the charge but they refused. If you live paycheck to paycheck, DO NOT BANK HERE AT ANY COST!!!! We can’t even afford to change banks now because they keep sucking us dry. We haven’t been able to afford groceries in weeks. This is such a scam bank.
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December 2022 by Reid Kahler
Don’t bank here. I went in there to make a withdrawal and get a cashiers check and they denied service because they said they did not know who I was? Even though I had all my identification and every thing they needed to verify.
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October 2022 by Angela Schaffer
Great bank. Always short lines and have a drive-through with ATMS available 24-7.
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August 2022 by Brian Wilkins
Inconsistent information between branches..much better customer service at the Pelham Road location in Greenville…I was told by one branch instant debit cards could be printed for my new account so I drove here to the boiling springs location and was told no, even though not a single car was in the parking lot(could be a reason), didn’t seemed they wanted to help me anyways. I Ask for reasons and the lady gave no real reason other than they can’t. She did proceed to mention fraud as a reason they DO print for customers if they have an existent account, which makes zero sense towards anything having to do with printing a card(would think fraud would be a reason you wouldn’t print instant cards but anyway)…I work in this area and even though the Greenville location is further, I will make sure I do my business with that branch and their branch manager Sabrina than subject myself to poor customer service as this location.
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September 2019 by Amanda Efimetz
SO FRIENDLY! Such fast helpful service! Especially from Wendy! So glad I switched to Capital!
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August 2019 by Amanda Grabarkiewicz
Up until last year, we had a wonderful experience with Capital. Unfortunately, since they merged it has been nothing but headache after headache with fees and over draft charges on bank fees. As a customer of this bank for the last 10 YEARS, I would NOT recommend anyone use this bank!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
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March 2019 by ibanez222jls .
We have been coming here for years.. I will say they have changed ownership a couple times over a period of years but that does not change the quality of the people who work inside...
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January 2018 by Kevin Simpson
This bank is horrible. I called in to ask a question about my online spending limit with my debit card. Then the next day the put a fraud hold on my debit card. I called back answered their questions and still no help. Stay away from this bank. It changes owners every other year and is a joke. I will be finding another bank.
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July 2017 by Lisa Putnam
My 1st and only bank I will bank with, very courteous to customers and remember your name alway. Love these lady's nice place to bank with !!!
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July 2017 by Richard A. Khouri Sr.
Very nice tellers fast service
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January 2017 by Emmet Martin
I had a flat tire and pulled into this bank's parking lot. As I was pulling in the bank manager, Rich, happened to be walking out the front door. I had a cast on my arm and he was so helpful, I couldn't believe it. The guy changed my tire for me - in his business suit no less. Unbelievable!!!
