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March 2024 by Betty McWhorter
They are so efficient and will not quit until they get it done. I love going to this store
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March 2024 by Monica Dailey
Great people and service
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February 2024 by NCnSC *
I have always had a pleasant experience with the staff at the Boiling Springs UPS store.The only time I have ever had any issues there was from rude customers, who are loud, jump the line and crowd others ahead of them who are waiting for their turn. Rudeness has become the norm in this once quiet, friendly community. We used to be happy here. It’s now overwhelmingly crowded by a majority of rude people who brought their poor morals and sense of entitlement with them, with no concern about anyone but themselves.The only thing different I wish the staff could do is have the authority to call these line jumpers and rude people out when they see them do these things, which would be more fair to the other customers. Maybe UPS should require people to take a number in order to ensure their customers are served in the proper order.But as most staff I have dealt with are locals who on average are too polite to say anything , they would most likely be inviting abuse on themselves, considering the element of people living here now. I’m sure they already get more than their share of verbal abuse every work day.
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February 2024 by Loranna Kitchen
Very quick to return or replace Amazon orders
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February 2024 by B
Always a pleasure to do business with UPS store at Boiling Springs. The employees are helpful & patient in sending back items.
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January 2024 by Naomi Onsri
I’ve been to this location twice now, and can not say enough good things. I plan on making this my local spot because I walk out feeling happier than when I walked in. Amanda has helped me both times and she goes ABOVE & BEYOND. My phone wasn’t working the 2nd time in the store for some reason, and she gave my phone her personal hotspot to send the labels to the store by email. Now that is unheard of! ? I’d want her on my team! Jala was also super helpful when she didn’t have anyone at her register, she’s come over and support. All around well run & positive store!
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January 2024 by Renee Burdick
Nick did a great job helping me with some difficult returns. Thank you!!
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January 2024 by Louis Dailey
I paid for services through Amazon. When I got to this store Amber refused to honor the return. I called Amazon while at the store and still ups would not help. Go somewhere else!!
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January 2024 by Cara Polley
Great location and exceptional customer service!
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December 2023 by Love Life
Great fast service .
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December 2023 by Paula Brannon
This location as a whole is very helpful and kind, butI would like to especially commend Ashley for her incredible service!
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December 2023 by Casandra Daniel
Probably the best UPS store around. I showed up on a very busy day Dec 5th 2023 around 5pm and all employees were working extremely hard. But 2 great employees stood put to me. I wish I had caught their names. One was a tallish gentlemen with long hair who went out of his way to help and older women bring her packages inside as the hand trucks were being used so she didn't have to wait on them. The second great employee was a young man on the shorter side with glasses. I came in to ship a bassinet for my sister and law and after going through the process he realized it would probably just be cheaper or cost the same to order then a new one instead of shipping our old one. . I hated to waste his time as I suspected that would be the case but I bery very much appreciate that he informed me and allowed me to make the decision before just charging me and shipping it. I do want to say every employees out front thay day deserves recognition though. Every single one gave special attention to each customer and did it with a great attitude
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December 2023 by Joseph Rice
The UPS store is a very quick and easy way to ship out items. I use the quick ship and ship my own items when the store is busy. Personnel in the store are knowledgeable,helpful and proficient.
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December 2023 by Taylor Duncan (Duncan Custom Airbrush)
The main reason is because of how nice and knowledgeable they are. They're always so helpful and figure out a solution to your needs..
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October 2023 by mike sillymonkey
This place is trash. They want to charge you to drop of USPS packages that costs them nothing because USPS picks up from them daily. I've filed a complaint with USPS on this store because they shouldn't be charging for something that's free. My business spends over 50k every year on UPS shipping. Not anymore. Looks like Fed-ex gets my business from here on out.