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October 2023 by Vicki Gilbert
Knowledge, friendly staff & short wait time. I would definitely use this branch for future needs
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July 2023 by Shae Jamesion
I was going back and forth with writing this review and ultimately decided this is something that could be happening to other people. I went into this location of Bank of America and let me tell you, if you don’t look like you have money or Spanish the two first bankers I saw will not help you. It was one AA on the line and another helping a customer. I sat down and waited and could visibly see the Hispanic girl on her phone. The man in the office didn’t even look up to see me, but I know he knew I was there. We caught eye contact and I was still not asked what I needed. It wasn’t until the AA girl Tasha was done with her customer and immediately asked me if I needed help. I just had some questions about CDs, but I can tell you this… This bank always has issues with AA, this location especially. Don’t come here if you’re American and black. I took the information because she gave me her time but I’ll never bank here.
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July 2023 by Sally linda Myers
Tyler made my trip worth it, he's a very smart and knowledgeable gentleman.
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August 2022 by kevin conto
Has very little to offer
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November 2020 by Sandra Williamson
Always friendly and helpful. Fast service and knowledge employees. Best relationship with any bank I've ever been affiliated with.
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September 2020 by Sheila Coplin
Received a welcome call today from the branch manager. He was VERY nice and I am sure I will be doing my business with them more than with a branch in Columbia.
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June 2020 by Denise Moody/Tucker
Da Best to Me Having ny problems
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May 2020 by Jess Sajowski
Great help with my home improvement loan. Couldn't have asked for better service. Thank you.
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February 2020 by Tonya Grandison
Very friendly and polite
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November 2019 by Treva Zoll
No one will answer a phone! I will take my service else where!
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November 2018 by Maeve Williamson
The only reason one star is selected is because it wouldn't allow me to write a review and leave zero stars. Not only did I bank with this conpany I also work with this company. They have terrible policies and they treat their customers and employees terribly. If you want accurate information don't call theor ill trained customer service department you are sadly wasting your time and please don't step inside a facility they aren't of any better service. If you are smart you will take your money and invest or bank else where. WORST banking experience of my life.
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August 2018 by LLOYD WARREN
They refuse to answer the phone for customer service.
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June 2018 by Janet Stoda
Called them about a home equity loan closing and they were extremely nice. Came right in the door this morning and was promptly greeted.
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November 2016 by Mac_g mmunch
By far the worst customer service i ever experienced.
