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February 2024 by Donnie Donovan
Was driving across the country towing a camper, all of a sudden the our fuel filter went bad and our engine was running at reduced power. This was the first place we pulled into and after explaining the situation they helped out immediately and beyond that they were willing to do so with us needing to disconnect the camper and pull into a bay. Extremely grateful for the help in our time of need.
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February 2024 by John Wolfe
Went there yesterday 01/13/23 not professional at all windows were not done didn’t vacuum. Changed from oil additive I did not want. He tried his best to get me to pay for stuff I didn’t want or needed
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October 2023 by Cliff Raufiii
Did not install cabin air filter. I checked. I went back, and they apologized and installed it. 45 dollars. What if I didn't check .
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October 2023 by Janashia Robinson
My oil cap was left off in cause my oil to leak out. I went back the next day for them to topped the oil off. My truck is supposed to have 5 to 6 quarts of oil in there. The technician put anywhere from 8 1/2 to 9 quarts in my truck cause of my truck to have too much oil. And my oil cylinder is leaking because of them.Service: Oil change
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August 2023 by toya scipio
Horrible business very unprofessional. Do not take your vehicle there! Caused damage to my care from a simple oil change. Paid over $100 for that service and my car had to be towed away only to learn that the lube tech. damaged wires when replacing the filter. Spoke with the GENERAL manager and was told that they would not reimburse! Horrible experience!
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July 2023 by Jeff Franke
This used to be one of my top places to go.But today I pulled up and not a one person came out, I had to walk in and ask what’s going on? I was told that our system is down and we’re closed. How nice no signs up or no one can bother to come out and at least say something.Last time I’ll go to that place again. Fast 5 has my business now!
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May 2023 by Gladys Zeno
these guys are awesome. They were a great blessing to me in my time of need. They answered my questions with true honesty and performed the work with professionally. Great people overall. Thank you guys.
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April 2023 by t wilson
The guys that was there today was great was in and out they didn't vacuum like they said on my paper or washed my windows but I'm hopeful that they did the rest that was on my paper
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January 2023 by Will Bellendir
Waited for an hour only 2 people were ahead of me. Female employee was walking around watching videos on her phone. I got in the truck and it wasn't vacuumed or oil change light reset. Employee said he only vacuumed the drivers side which was a lie.
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December 2022 by Beth Mangus Roberts
Did the bare minimum. No air in tires. No vacuum. No windows. I thought all that was Jiffy Lube standards? Still charged that standard $64.
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December 2022 by Le Friday
Lazy technician, terrible service. Not even sure the oil change was completed because I was only there 5 minutes. They didn't ask what kind of oil I needed and did not mention prices until the service was complete. Their service used to be great, but I would not waste my time anymore. You can get the same service anyway at a cheaper rate.Service: Oil change
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November 2022 by Michael Crouch
Brought my company truck in for service, told the lady who received it that it was a fleet vehicle, and I just wanted an oil change. She asked if I wanted anything the fleet company approved, and I said no, the truck 6 months old.When my truck was ready, I was greeted with over a $200 invoice, they had replaced my wiper blades (they were fine), and my air filter (truck only has 19k miles, it was fine) without asking me.
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November 2022 by Calli Cal
First of all, when the technician brought my car around I noticed the hood wasn't closed properly. I couldn't push it down so I opened it to investigate and found my oil cap (where you pour the oil) was off the motor and pinned beneath the hood latch. Secondly, there was oil on everything he touched inside and outside my car. I've never seen such trifling customer service in my life. I've had plenty of oil changes done and none have ever been so messy. Don't go there guys.
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November 2022 by luna amelia
i absolutely love knox abbot jiffy lube , the wonderful staff who always make sure that i see what is recommended for my car , they are very fast with what they do ! i really like how they also vacuum and clean windows and i had one of the employees go above and beyond and spray my car down bc the windows were streaky so they sprayed it down and i was in and out in 10 minutes ! a huge thank you to brooklyn and sam and sharan !Services: Oil change
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November 2022 by Ricky Bear
The Jiffy Lube on Knox Abbott Drive here in Columbia was my first visit and I must say it was awesome service Sam the manager Sharon the assistant manager and brooke the tech took care of me and got me out quick with excellent service plus there was another issue that Sam brought to my attention the manager and he gave me the information on what I need to get that done so five stars to this location I recommend him highly Ricky Bear pepperServices: Oil change