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March 2024 by Kelly L.
Napa is a very poorly run company . They do not have enough people to run their stores, deliver wrong parts, do not have parts in stock , billing is a mess, getting customer signed up for credit is a joke. District mngr is a DUMB A---!! Inventory is always wrong . Pays poorly , car allowance is low , benefits are ok. Good luck getting problems solved. DM is micro mngr ALL AROUND BAD.
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February 2024 by E Gleaton
Great place if you want to walk in like six people talking and walking around and no one helping you
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February 2024 by Gregory Seawright
Bad greeting from the front desk lady. Because of our skin color. I am a lawyer so going file a suit
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December 2023 by william hemphill
Great service
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November 2023 by Steve M
I walked it to check out some tools, they had some super loud noise going on the whole time I was there, appears to be a paint shaker, even the employees were annoyed by it, thank goodness I could leave, which I did. If I worked there and had to deal with that, I would quit.
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November 2023 by Mark McCormack
Tried to get lug nuts for 1988 GMC stated didnt have for that size and couldn't order went advanced and picked up in stock
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July 2023 by John Schwamborn
Erin was very helpful and got my part on order for a quick pickup. Many thanks.
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July 2023 by Jim Bannister
Very knowledgeable and helpful people there
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February 2023 by Perrin Arthur
Oh NAPA, you seem like such a good place and yet every time is a bit disappointing. The staff are okay and they usually have stock but it feels like the dollar tree of auto parts stores. O'Reilly's and AutoZone are always friendly and have nicely laid out shelves and a ton of stock
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January 2023 by Linda Andrews
Customer service here and prices can't be beat.
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December 2022 by Hugh Ritter
If they don't have it they can get it!Quality parts that you don't have to return. Parts that get the job done right the first time.
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November 2022 by Nabutani YouTube
This is a massive shout out to Don, who I must say gave me the best customer service to date! If it weren't for him, I would have been stuck with a motorcycle in parts. Thanks to his kindness and expertise I was able to get the job finished on time! Once again Thank you.
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November 2022 by Brittany Declercq
Waited 10min today in the paint store section for no one to come out to help. ?♀️
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November 2022 by Nabutani
This is a massive shout out to Don, who I must say gave me the best customer service to date! If it weren't for him, I would have been stuck with a motorcycle in parts. Thanks to his kindness and expertise I was able to get the job finished on time! Once again Thank you.
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August 2022 by James leon Jenkins
Over 35 years of excellent quality parts and services. I've gotten better services from NAPA, than any dealership. The owner has a great bunch of employees that are terrific in their work environment services.
