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October 2023 by Kay Crane
I have been going to Pure biweekly for quite a while. I went Friday and spent $70 for a full in. They gave me a new nail tech who clearly didn't know what he was doing. The design is bad, the cuticles are messed up and there's literally leftover polish from the last style! The nails are so thin, one broke over the weekend. I have been so loyal to this business that I was still going to return to PAY THEM to fix my broken nail. I was outside with another customer when they opened at 10. The man who did my nails sat outside chain smoking. So we waited. It's 10:15 and we are still just standing outside waiting. I asked him, "Are you opening or what?" He motioned to another woman sitting on the phone and said, "She has the key." He then said something to her and she agrily waved us off as if she was too busy to be bothered. He said, "You wait a little more." At this point we've been standing outside for 20 minutes waiting for them to open. It was so rude, especially after the terrible nails I received. With that the other customer and I left and went across the street to relax nails. They were open, clean and helped us quickly. The one nail that they did really shows how bad my nails were from pure. I will not be returning. Don't put nail techs on customer if they don't even know how to remove polish. Customer service needs an overhaul. Do not recommend.Services: Acrylic nails
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October 2023 by Jess J
Omg I went with a picture and design and Rachel got me right. 10/10 would recommendService: Acrylic nails
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October 2023 by Deborah Anderson
The first time I did business David and his wife gave excellent customer service. Today they were not there and service was horrible. They were trying to rush me and unwilling to assist me with the proper way to care for my nails. No one came in after me and the place was not busy.
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October 2023 by Denise Wolfe
Thoroughly enjoyed my pedicure! Very friendly staff and affordable!Service: Pedicure
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September 2023 by Kendal James
I highly recommend Ms. Tammy. She worked on my toes for quite some time and it had been awhile since I had a pedi, so my toes were looking rough. ? She was gentle, and very sweet!Service: Pedicure
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July 2023 by Violet S
Had a pedicure. Nothing special. Very quiet and clean. Not as busy as other local nail salons.Service: Pedicure
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June 2023 by Jennifer D
She was great!!! I will definitely be back. Nails are done the right way here. Highly highly recommend. No gaps, no dry skin, perfect!!!
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May 2023 by Jessica Screws
Walked right in, got a gel pedi from Brian…. One of the most thorough pedicures I’ve had yet!!! They look great too! Will def be back for future pedicures with Brian?
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January 2023 by brandy dixon
When I first started going here Hannah was awesome. She also looked beautiful. she talk to you and everything. Now she seems bitter angry and heartbroken. She look old and ran down. Her attitude matches how she look. Horrible. When they answer the phone they put you on speaker. David is awesome with pedicures. Brian need to hire new people.Services: Manicure
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October 2022 by cindy sales
Avoid!!! They take advantage of people and charge diff prices dependent on how much they think they can get you for !! Took my kid in they charged her $105. Not letting her know how much it was going to cost or ask if it was ok. After being told it would be $65. Then tells her dad, “that’s what happens when you have a girl””. Avoid terribleService: Acrylic nails
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October 2022 by Kendall Ann
Got a fill in done here. The ladies in there were very nice but the second she started on my fill, my nails were burning and felt like they were on fire. To add insult to injury, my cuticle/nail bed is extremely burnt and irritated. Every time i touch something, it starts bleeding. My nails honestly don’t even look that great for the amount that i paid. I would avoid this place, there’s many great nail businesses in this area.Service: Acrylic nails
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August 2022 by Chelsea
I will never be back. The technician made my foot bath entirely too hot, I had to tell her twice my feet couldn’t stand it AND she cut my foot open with the grater. A week later and I’m still not completely healed.
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June 2022 by Ceirra Peters
I went here to get a full set from Brian. I use to do nails myself so I like what I ask for. Brian ignores your request and gives you what he wants you to have so that he can charge you more money. I asked for polish and he gave me gel. After telling him I did not want gel! I loved the way he laid my acrylic but he did not shape my nails properly. The people in this shop are also rude and out of pocket. Hanna is very rude, disrespectful and has a big mouth. I never paid $60 for a full set before and I will not be returning, ever! I want what I ask for and what I am paying for not what you want me to have so you can upcharge me a bunch of money.Service: Acrylic nails
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June 2022 by Danielle Moore
I just had to walk out because I was so furious with how they handle their business. I arrived right at 10AM when they open and there was already a wait. I asked how long for a fill in and Bryan of course could not tell me. “We have to help those that were here first” which is fine ! But you can’t tell me how many ppl are in front of me ? At this point already annoyed. A lady walks in 10 min after 10AM saying she called and talked to Bryan THAT morning and she had an appointment at 10. So instead of him telling her she was late and she’ll have to wait he makes the lady in his chair GET UP and move to wait for the other lady to get her nails done !! Are you serious?! She of course walks OUT. The other lady then says she has her daughter with her and was wondering if she can get her nails painted too ?! (No appt) I waited over an hour and while STILL waiting Hannah finishes with her client thinking she was going to call me next … since I was indeed next but NO !! She calls over the lady’s daughter !!!!! I walked out with no service provided. I was coming here for years … never again! I was next and that little girl could have waited until her mother was finished to get her nails painted with Bryan since I was there BEFORE HER! That’s how you run a business appropriately! They really don’t care. Save your TIME AND MONEY !!!!Service: Gel manicure
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May 2022 by Alissa Irving
Cong makes appointments and never remembers them. The nail tech Hannah is very unprofessional. She is phony and deaf. They have conversations about their customers but are unaware that they too speak the language and understand what they are saying. That is very unprofessional. I would not recommend any one come here.Service: Gel manicure