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November 2023 by Kay Fulmer
I was searching for black owned spa in Columbia that offers laser hair remover and this one really stuck out the most. The lady was very helpful. She was extremely knowledgeable about the hair removal options. She told me I didn’t have to do the procedure the same day if I didn’t want to if I needed time to think about it, it was fine and no pressure. It was so nice seeing an African American business owner that wasn’t trying to over charge and sell me something I wasn’t ready for. Long story short I went back and started the process and it was super smooth! I’m not the one to leave reviews but I just want everyone to know if you are thinking about laser hair removal and want to use a black owned business this is definitely the way to go!Service: Laser hair removal
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August 2023 by Nisha Waters
Charity was very good and patient. The setting was very good as well as the environment. She took her time with the wax and ensured that the wax temperature was comfortable.Service: Body waxing
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July 2023 by S. S.R.
Highly recommend The Glow Factory and Charity for sugaring. Charity is a delightful person, and I am very happy with my results and would absolutely return.
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June 2023 by Jacob Busche
I love my locs!! Only person i trust in columbia!
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June 2023 by adrianne dawkins
You have responded to everything I've written I guess your excuse is business slow. To a no longer 5 star business, I will not erase and will continue update my responses as long as you continue to. I have no narrative I need to fit, just responding to the facts of your your poor business practies while you erase and re- write, I update. Your response is heavy on my physical abilities or lack there of and self accountability is severely lacking. Besides being unkind it's very unprofessional. Could it be that you're shocked that with these " lack of abilities" I have the capacity to respond. Miss Ma'am if you want the the 5 dollars that 1min wash and 3 braids ( braided while hair still wet) deserves you could have called to check "if" I was even coming back,That you didn't do but now you need your "money" no need to get the law involved in such small money matters. You have my contact information we texted about the styles I desired for about a week before my appt. Went in for a quick weave extremely poor service hair was briefly washed, not conditioned ( that I noticed) person was not friendly. After I expressed that I didn't want glue directly on my hair or scalp ( OK with it on cap) I was told that my head was misshapen and she would have to reapply a new cap to make it right. I said that was fine, then I was told that I needed to go to a beauty supply to buy myself a new cap, weird but ok. I then asked where was the nearest supply to her shop, she said "you need to look it up on your phone." Needless to say I left and didn't return and fortunately there was a shop a couple of blocks away that did a great job on my hair. This experience was just terrible!! I walk with a cane so you could see my health condition. I did share some photos of my wedding oh, but I haven't had my hair done in five years but you seen that it was done in the pictures Nov 2022, right? Bad service don't get holidays off. My complaint was about your service which was terrible I have a right to make this review. What person who has a bad attitude shares photos?!! I showed you pictures ( private information)?? I spoke of some of my limitations so you could understand that if the style that I choose can be maintained correctly myself or your experience would suggest a better style or would I need more periodic mantinace so I can fit the bi-monthly cost into my budget. No insight, understanding or compassion which would serve one well in this industry.Services: Hairstyling
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June 2023 by Kayla Sujata
It was a very relaxing experience where self-care was valued and encouraged. Thank you Charity!
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April 2023 by Ashleigh Cruz
Charity did my sew in and eyebrows. She is very kind and patient. Well worth the visit.Services: Hairstyling
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January 2023 by Angela Myers
I had a facial done for the first time and it was amazing. I also got my hair done the same day I'm looking forward to my next appointment with the Glow factory.Service: Braids
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November 2022 by John Wallace
I went to the Glo Factory and I left out Glowing.. care, professionalism, quickness. She's the best in the game!!Service: Dreadlocks
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August 2022 by Wiliam M
Visiting from another city and I was in need of a loctician due to the fact I hit my head unloading the car which caused twist to come loose. Charity was able to take me when I arrived, give a barrel retwist. She went above and beyond what I expected. I can tell she enjoys serving and servicing her clients. Do yourself a favor and book an appointment with her. You will be glad U did, I am !!Service: Dreadlocks
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August 2022 by Laura Schilders
One of the best establishments I have seen is the spa. When you go there, you feel better. They work with a lot of care and time. I am satisfied with all of them. They are all very good
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August 2022 by Adam Koopman
This is my first Spa membership. I am very comfortable being here. The place are always available, the place is clean, the staff very helpful. We will continue coming!! i love this place best spa center
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August 2022 by Entela Shyti
All the facilities of a very high quality mindful environment are available here. Personally like it very much. I would advise my friends to go here too. Such kind of organization is very effective in human life.
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August 2022 by Lujarel Martis
Best amazing service great spa.Their staff are great. This place ar very clean and nice. Great service. Highly recommend their service.
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August 2022 by Eva van Peer
It is one of the best spa centers. I am very happy with their servic
