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November 2023 by Mia Lee
The young lady helping us this past weekend was wonderful!!Great attitude and great customer service!!We were her last customers at closing time.
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December 2022 by Larry Dobson
Phone been out 2 days can't call out or receive but you can text going to another provider 2/21/2022
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October 2022 by Mechelle
My phone bill is one amount one month and double the bill the next. What's up with that? Before I pay that big bill this month i will go somewhere else.
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October 2022 by Pierre Sanders
Makayla hooked me up.. Good service
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September 2022 by Nicole K
Very upset I went into the store because my son is having issues with his phone charging. The lady in the store was very uninterested in what I had to say and didn’t provide any help or even look at the phone.she basically was like ok I don’t know what to tell you. This is exactly why I only go to the Seneca store they are friendly and more inviting and actually will try to help.
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September 2022 by Juliet Penna
Went there to reactivate service. Web site, google, and cricket operator told me the store should be open. It was not.I made a formal complaint with Cricket. Very unhappy. If there are staffing issues, at the very least a sign needs to be put on the front door and a phone recording needs to tell us this.
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September 2022 by Erica B
Makayla is amazing.I was about to have surgery she help me fix my phone. She is a people person.Very kind and Respectful.You need more wonderful people like Ms.Makayla.With her Beautiful smile....I travel from work just to see Ms.Makayla to help with my cricket service.I been with Cricket for four years!! I will never go to another store..!!! Thank u for Everything!!!!
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September 2022 by Rome Brown
Why are yall Closed at 11:30 am and you suppose to be open at 10am this is happening way too often .....Who's working!!!!????¿! Smh!!!
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July 2022 by John Beckerle
Aeriel was very patient and helpful today when I needed to get device history for a lost phone.
Suggestion: When customer service agents are in the store alone they should be able to use both point-of-sale terminals, so a long running troubleshooting session doesn't block other short transactions.
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March 2022 by YOUNG GG
Angelina was an so amazing customer service rep she treated me with the up most respect and curtisy id recommend her service to anyone anytime please keep her on board
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March 2022 by TheDiamondDave
Went to this store to get new phone I asked them if they could transfer my music contacts and photos they said yes . The first two employees was extremely nice.but they had trouble transferring the contents the third lady came out and they ejected my sd card but they did not turn my phone off.a message on my phone said all the data was lost because the card was ejected wrong.I told the lady I just wanted my money back she said you can't get it all .this was in a span of 10 minutes I lost everything on sd card and still did not have contacts moved! The third lady we don't know how to do that!
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February 2022 by Young gogetter
Angelina was an so amazing customer service rep she treated me with the up most respect and curtisy id recommend her service to anyone anytime please keep her on board
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January 2022 by Rhonda stephens
Amazing customer service in at Central cricket. I switched to cricket to get better rates and service and that's exactly what I got.
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December 2021 by tammy BAGWELL
Kaylee and Angelina were so good help me beyond anything anyone could have ever done and any store they are the best will come here religiously for them but the manager of the store if I had to deal with her again I would go somewhere else.
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November 2021 by gerald oglesby
Staff was very friendly and helpful, they got me into a great phone at a great price and set everything up for me ! Would recommend
