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February 2024 by karen howard
Very clean staff is very nice
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February 2024 by Steven D.
Not enough stars to give this place!!!! We have been patients of them for over 25 years (when they were at the old building. Since then multiple pets have been seen by all the vets there. Dr Laabs and here staff I give all the credit to for the health and well being of my pets!! Just recently our dachshund Max was diagnosed with diabetes. They have gone above and beyond to get him regulated and on the right track!! This is the ONLY vets for my furry kids!!!!! Words could never express my thanks to them!
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January 2024 by Kevin C. Reigrut
The mark of a great veterinarian is the kindness of the people there. While my first visit was a very sad one, they were unbelievably helpful and friendly.
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January 2024 by Rebecca Woodall
They listen to what you have concerns with or questions about. Then they do there best to help you. Also no matter which veterinarian you have your pet see they are all very nice. The staff including the veterinarians work as a team so that no one is out of the loop of the situation.
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November 2023 by Kristina Kinard
The people are family. They were compassionate when Gracie was put to sleep.
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November 2023 by Khebhin Gibbons
Just left there, and I'm so happy. Everyone on the staff was so kind, and explained everything that was going on. I highly recommend this clinic to anyone that loves their fur babies as much as I do!
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November 2023 by Viola Martin
I took my dog to this vet to get a regular check up due to I had some concerns that he was gagging and his breath was really bad he also had something on his behind. The vet never looked in his mouth and did not check his ears though they wrote down that they check his ears. My dog has always been a friendly dog and they put a muzzle on him due to the fact that he did not want anybody messing with his mouth area that should’ve gave them a sign right there. So they recommended that I do x-rays to see if he had something in his lungs. I did do the x-rays and they really didn’t find anything. They did give me some steroids because they thought it might be allergic bronchitis Little tumor on his behind had to be removed so I brought them in for that and at that point they called me back and said that there was a ugly tumor in his mouth and they wanted to do a biopsy which I said was fine. Then they called me back and said that it looked like a tumor was also on his tongue because They were having problems getting the air pipe down his throat. I feel like they actually looked in his mouth the first time I brought him there there might’ve been a different outcome Whenever you ask them questions they would always try to cover up what they did wrong. They would also talk over me so I wouldn’t be able to get my questions out. Needless to say I had to put my dog to sleep. I spoke to the manager about my concerns about the way things were handled and she said she would check into it and call me back. It has been three weeks and I haven’t heard from her. I have been going to this vet for at least a year and a half to two years. I felt they were very nonchalant about my dogs health. This is the short version there was a lot more to it.
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September 2023 by Debbie Lattimore
Love Dr. LAABS.. Our Cavalier has been going to them since she was a puppy. She just celebrated her 14th Birthday. Great Place, loving staff
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May 2023 by Robyn B.
I began taking my new bulldog puppy to Chapin Veterinary Care Center when she was just 6 weeks old. At the time they seemed very caring and professional. It did not take long to find out that the sole interest of this clinic is money. I have spent thousands with this clinic treating my bulldog and she never seems to get well with any of the treatments given by the vets at this clinic. This first problem is there is no continuity of care because you never get to see the same vet twice. They are short staffed, rude, uncompromising and at this point incredibly complacent about any issue my dog is having. The last time I took my dog to be seen I was given a treatment estimate for over $300 before she had even been examined! There is no compassion for the animal or the owner. DO NOT TAKE YOUR PET to this poor excuse for a veterinary clinic.
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April 2023 by Brian Douglas
All of the staff that I have interacted with have given me the feeling that their deep care for animals is their prime motivation for doing what they do. They're also very efficient and thorough, and explain any questions that I've ever had about treatment for my pets. Highly recommend.
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April 2023 by Barbara Grant
My sisters dog got a stick stuck in the roof of his mouth....he was about to tear his face off trying to get it out so we took him to the closest place even though this was not our regular Vet. They got the stick out in less than 5 minutes and didn't charge us a dime! Good way to make new customers. They were very Professional and it was much appreciated!With one caviet; my sister made an appointment to bring her other dog in and we had a family emergency and she forgot to cancel it in all the stress of that day....now they refuse to make another appointment for her, just flat refuse since she didn't call ahead and cancel. Things do come up beyond people's control; obviously not in their lives though
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April 2023 by Naomi Reuven
Of all the vet offices I've experienced with my pets through the years, I've not found one as caring and knowledgeable as this one!
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March 2023 by Christel G.
Quick responses to requests. Vets are kind, attentive, professional and reasonable. Techs/office team are outstanding
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March 2023 by Steve Lawless
Great place. Staff has my dog's best interests at heart. Always professional and pleasant.
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March 2023 by doug hale
Fast service and great customere service. We needed a nail trim for our dog and they called me when an opening came up. They even met me outside and took our dog in. He's afraid of the vet, lol.
