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November 2023 by Taylor Shytle
Kind, caring, honest, and fair. Not trying to cheat anyone because they understand reputation. This is one of the nicest shops I have ever dropped a car off at. Customer service was 10/10.
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November 2023 by Bruce Barton
This was my first visit to Taylor's Auto Service and I was very impressed. Service was friendly with a clean environment . Most importantly the quality of the work was exceptional. My 2008 auto has never preformed better. I highly recommend Taylor's Auto.Services: Air & cabin filter replacement
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October 2023 by Michele Zerr
Excellent service. Knowledgeable mechanics and front desk personnel. Polite courteous and efficient service at a reasonable price. Taylor’s is truly a company that values their customers and the Chapin community by giving back thru customer appreciation week blood drives and Toys for Tots collection. Customer satisfaction guaranteed!Service: General repairs & maintenance
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October 2023 by neil macintyre
This was my first time at Taylor’s Auto Repair, and I could not be happier.My 2009 Toyota Tacoma needed a rear wheel bearing replaced.Taylor’s did the job for the reasonable price quoted to me, with no surprises, and quickly returned my car to me.Thank you Taylor’sService: General repairs & maintenance
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October 2023 by John Murray
This was my first time using Taylor's and I'll definitely be back. I recently moved here from out of state and was very pleased by the serviceI got a quick appointment for an oil change and tire rotation. I was seen qiuckly and the price was very reasonable. Mandy was very pleasant and helpful.
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October 2023 by Rick Alexander
Micah was great! Thorough, didn’t try to “sell me” and responsive.Had a collateral issue and Tim took care of it!One of the easiest transactions i’ve had in a long time. So much so they will get my business whenever possibleServices: Tires
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August 2023 by Darlene Rauscher
On Saturday, August 19, 2023, I spent a delightful 2-3 hours at my aunt's birthday party in Chapin, SC. After catching up with relatives, I was prepared to drive to Florida to spend a few days with my daughter and her family. I was already 3 1/2 hours from my home in northern NC, and my Toyota RAV 4 had become increasingly troublesome on the drive that day.As I tried to drive away from the party, my car started but refused to go. My cousins jumped in to help, trouble-shooting (my transmission fluid had leaked out) and eventually I called AAA. On the phone, I had to give them the name of a local mechanic so they could tow it. One of my cousins had heard good things about Taylor's Auto Service, so I gave them that name. Sadly, it took AAA a long time, so we finally canceled the order and managed to get the car to Taylor's ourselves, where we left it with a key and a note. My cousins took me to the airport to rent a car, and I got to my daughter's house in FL late that night.Monday morning I called Taylor's and spoke with Tim, who over the next few days was extremely helpful, while being sensitive to the fact that I was away from home and having to rent a car. He kept me updated, occasionally also, at my request, talking to my husband back home in NC.Some work had been done on our car before I left home (drive axle replacement) and as the work progressed at Taylor's, it became likely that there was a transmission seal problem related to that previous job. Because of my long drive, it was possible the transmission itself had been damaged. However, Tim knew that, with further exploratory work, this could get very costly for us and he felt it would be better to send it back to that original mechanic.With our permission, he called the NC mechanic and explained the situation, with the result that the mechanic had our car towed back to the shop in NC the same day and covered all expenses. (I picked up my car last night, and it seems to be fine.)We were blown away by the professionalism, expertise, communication skills, and consideration with which we were treated, and by the diplomacy with which Tim handled his discussion with our local automotive shop (a business that was new to us, but who have also done all they can to make this right).Taylor's Auto Service and Tim and his team were a godsend to us during a challenging time. Above all, we are thankful to know that there are still such honorable people in the world.Service: General repairs & maintenance
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August 2023 by Mary “Melly” Makoski
The Taylor staff was welcoming and ready to hear my concern regarding my tires. The mechanic remedied the problem and I was able to drive off with confidence that my problem was successfully resolve. I have been a client for many years and I highly recommend Taylor Auto Service!Service: Tires
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August 2023 by Renee Eargle
I really enjoyed doing business with Taylor's Auto. They fixed my car a day early so I wouldn't be stranded at home for the weekend. Prices were very reasonable. I even got free t-shirts.Services: Electrical repair
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August 2023 by Jeanna Michaels
The people at Taylor’s automotive are amazing. I have been to two other repair shops, in the area and the service and quality of service cannot compare to Taylor’s. They called me before the repair, to fully explain all the things that needed to be done to make my vehicle safe. The gentleman on the phone was so patience and was extremely knowledgeable about the repairs and my vehicle. He took a lot of time to make sure that I understood what they would be doing to make this vehicle safe.When I picked up my vehicle, it was in perfect shape, and all things were done properly. I would totally recommend Taylor’s to anyone looking to have repairs or routine maintenance done on their vehicle.Services: Steering & suspension repair
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August 2023 by Kelli Gibbons
I can't say enough great things about Taylor's! I have a 2011 nissan rogue, took it in for air conditioning and since she is older we had to do a few other crucial things too. For example, tires, brakes, ac compressor & radiator. Tim was so patient and thorough with me, they were able to let me borrow a loaner vehicle, so grateful! And I picked up my car today, dropped off last Wednesday afternoon, I am so happy with the customer service and work done, she's feels as new as possible! Thank you so much Micah, Tim & all of the amazing mechanics!!!!
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August 2023 by Jordan Morphis
I’ve been going to Taylor’s for years and they are some of the best! They always find a way to fit me in when I have an emergency like last week when I got ANOTHER nail in my tire. I called at 5pm and they had my car looked at and the tire patched by 5:30pm.
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August 2023 by M Lyke
I was very pleased with every aspect of the service I received. Micah went above and beyond to explain everything to me. I am very happy with the service the mechanic did. I learned I needed a few more repairs, and will return for those. Like doing business the old fashion way - very easy to work with and honest.Services: Tires
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August 2023 by Happy 4ever
My family loves Taylor Automotive so much! They care about each customer and show it by remembering everyones names, sitting down to explain the services they recommend, or even which ones they think you shouldn't get and why. I drive all the way from Greenville because they are the only ones I trust!Services: Air & cabin filter replacement
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July 2023 by Lisamarie White
The service was great. The service advisor and technician were very helpful in showing me what needed to be repaired on my vehicle. The cost was comparable if not less than I would have paid at the Ford dealership.I was slightly shocked when I opened my lift gate to find the compartment when the spare tire is keeped not to be closed up properly. My guess is when looking for the spare then realized the original tire need to be replaced and could not be patched they forgot to go back and close it up.I will be using Taylor's for all my vehicle needs going foward.Services: Air & cabin filter replacement
