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March 2024 by Holly Fry
This service is horrible. This is our second time using Alamo and after the first time with a poor service we were given a free day. So we tried to use it on this trip and when we arrived to pick up our car, they said THEY DIDNT HAVE A RESERVATION FOR US. We made the reservation over the phone and we're assured we were booked. Horrible
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March 2024 by Mark Mowers
Great car, pricing, and exceptional service.
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March 2024 by william thom
Welcoming and friendly staff assisted me in getting the right car for what I needed. Hats off to Abby for taking care of us!
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February 2024 by Jared van de Merwe
Recently rented with the Alamo team in Charleston. Prior to arriving in Charleston, my service experience in any industry across other states was not great. Ethan at Alamo was on another level. Three weeks in the US and no one came close to how professional and personable he was. Because of Ethan, every quarter that I return, I will keep using Alamo.
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February 2024 by Michelle Monie
Nice selection of cars and easy, fast checkout.
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February 2024 by Graig Roylance
I found a screw in one of the tires on the second day of the rental. They made it easy to switch out to a different car so there was minimal disruption to our vacation.
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January 2024 by Juwan Jones
My experience was simply amazing, I flew into Charleston SC airport and bypass the counter and was able to pick up the car and go straight to the gate.
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January 2024 by Joyce C
Couldn’t have been any better
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January 2024 by Curtis Wachter
Tracy our rental specialist at the Charleston airport in South Carolina was the most amazing professional on all levels that we have ever came across and we have been so many places. We found her assistance to be quick and her demeanor and disposition warm and like a family member! We love her! Great job! You are such an asset to Alamo!Sincerely,Keya Jones and Curtis Wachter
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December 2023 by Norm Alger
I picked up in Charleston, SC and the agent was great. She helped me through a last-minute change. I returned in Tampa and Nick was swift and friendly in helping me get to the gate on time.
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December 2023 by Harris Bland
Fast and friendly service that is highly recommended and reliable. Excellent vehicles to choose from with a very great price. I will definitely use their services again!
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December 2023 by Deborah Voss
Alamo made renting a car a very pleasant experience. From the reservation to renting the rental, their customer service was awesome. Easy, convenient and value for your dollar all were the best.
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December 2023 by christopher warren
Alamo Rental Car at CHS earns a well-deserved five-star rating for its exceptional service and efficiency. The rental process was seamless, with a friendly and knowledgeable staff that made the experience pleasant from start to finish. The vehicle provided was clean, well-maintained, and ready for the road, contributing to a stress-free journey. Alamo's commitment to customer satisfaction shines through in their professionalism and transparent pricing. For a reliable and hassle-free car rental experience, Alamo at CHS stands out as a top choice, earning my full five-star recommendation.
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December 2023 by David Wittrock
Alamo went out of its way to help us with two mishaps. 1. We left one of our suitcases in the rental parking lot when we picked up the car. Did not know until we drove to Charleston. They found the bag, held it, and called us to retrieve it. 2. A week later we were rear ended on the highway and had to get another rental car. The Alamo roadside assistance was excellent and the replacement car was handled very efficiently. They even gave us credit for the gas in the tank on the wrecked car ! Kudos to the Charleston NC and Jacksonville FL airport offices for their assistance.
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December 2023 by TERESA FRIEL
We were so impressed with Rhys! He helped us so much! He instructed me where the luggage carts were located, unfortunately the machine was out of order and Rhys said he would drive us to the terminal! This saved us so much energy and stress, my husband is elderly and unable to lift much, so when he offered to drive us to the delta boarding area was so awesome!! ? great employees! Don’t forget to appreciate him! Thank You ??
