Ameris Bank is a customer-focused banking institution that provides exceptional service to its clients in Charleston, West Ashley, and Mt. Pleasant. According to the reviews, the bank's professional, courteous, and knowledgeable bankers are committed to offering convenient and flexible banking options, whether it's in-person, over the phone, online, or through mobile devices. The bank is praised for its old-school, hometown feel and personal customer service, with reviewers highlighting the friendly, helpful, and professional nature of the staff, particularly at the West Ashley branch. The branch manager, Kimberly Shepherd, is described as a "breath of fresh air" who takes great care of her customers and their finances. Clients express their appreciation for the bank's dedication to its customers, with one reviewer stating that they "don't understand why anyone, anywhere would bank with any other bank." The drive-through experience with Candas is also singled out as a highlight, with her described as always being courteous, helpful, and going the extra mile. Overall, Ameris Bank is portrayed as a banking institution that prioritizes exceptional customer service and a personalized banking experience for its clients.
Natalia at this branch has been amazing and so helpful each and every time I need help there. Cannot recommend everyone there enough!
February 2025
Michael was great and I am not easy to deal with. I'm computer illiterate and he had the patience to help me get the mobile app setup!! THANK YOU SO MUCH MICHAEL!!!
December 2024
Very knowledgeable and friendly staff. Always enjoy doing business with Ameris brank on Savannah Hwy! ♥️
