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November 2023 by Admin Bengal
This is the second time I have been here and I must say the customer service is excellent and they have been helpful to me . The only reason I am leaving off one star is because they don’t have portable chargers which is such a popular item that it’s impossible that they would not carry them and act like they are obsolete which is why I know that they my stalker stop the sales of them as that is an abuse of power ..
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November 2023 by Nicholas Fry
Excellent store and location. Prompt service. Manager was knowledgeable and excellent to work with.
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September 2023 by Amanda Little
Reggie was extremely helpful, very informative, and gave amazing customer service. He patiently answered all of our questions and had us walking out of there with a new phone feeling confident and excited. Thank you for everything Reggie!!
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August 2023 by Courtney Firth
Reggie helped me out today with getting a new SIM card after Apple repaired my screen & I had no service in a city I am not familiar with. Reggie was extremely kind & fast and had me out the door in 15 minutes. Highly recommend this store
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July 2023 by Maria Hartwell
The manager, Reggie T, was very kind and accommodating when I visited the store with my daughter. We were on vacation when her phone was flooded in the pineapple fountain and died forever. We purchased a new phone from from another location, where they didn’t help her set it up. She struggled all night trying to set it up. She was devastated to not be able to use her phone while on vacation. We went to this AT&T location and Reggie was the best. He worked hard to figure out what was wrong and had her phone up and going before we left. He saved me from having to deal with a moody phone-less teenager while on our vacation. We are so grateful! Let us know when you’re in Mpls, Reggie!
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June 2023 by Travis Phillips
Leroy was excellent. He made sure we were taken care of and provided great customer service.
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May 2023 by Ashley McDuffie
This store was so incredibly helpful! My boss and I were on a business trip and she got her phone stolen. The two employees stayed after closing hours to help her activate a new phone and report the stolen phone. This is absolutely the easiest and best experience we have EVER had in a phone store!! Would give 1 millions stars if we could!!!!!!
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May 2023 by Killian O'Toole
Great Experience! Would highly recommend. My favorite at&t store in Charleston.
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March 2023 by Ruko
Definitely recommend this location if you are wanting great customer service! The manager there, John was very helpful and knowledgeable on why switching to AT&T is a great idea! Go see him and see what he can do for you guys as well!
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March 2023 by Johnny Skorupski
Love this store! Very friendly employees, and the store is very clean! The guys who were working there when I came in were very knowledgeable about everything AT&T had to offer! Will definitely be recommending this store to many others! Thanks guys!
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February 2023 by John Watson
Love this store! Very friendly employees, and the store is very clean! The guys who were working there when I came in were very knowledgeable about everything AT&T had to offer! Will definitely be recommending this store to many others! Thanks guys!
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January 2023 by Mathew Hard
Broke my phone and had to come by and get a new one, and let me just say, he may be new, but Tyrek is by far the best AT&T employee I've ever been helped by. Very knowledgeable, very understanding, got me in and out the store with a brand new Iphone 13. Wasn't pushy, actually catered to my needs and the way he helped me surpasses the majority of retail experiences I have. I've worked retail as management for over 8 years in several different settings, and Tyrek is the type of employee I can only dream of having! Keep Tyrek on your team, and your store will excel. Thank you again, Tyrek! Will recommend this location/employee to anyone who needs phones or service!
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August 2022 by Mary Jahsmin Hermogino
Great customer interaction! People are very approachable and nice. Offers are great. They tell you how to get the most of your money while at the same time considering your personal preferences! Very satisfied!
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August 2022 by Meghan Green
Taylor was SO helpful! Getting a new phone for my daughter couldn’t have been a more pleasant experience! Appreciate Taylor very much!
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August 2022 by Dylan Caddell
Glad it’s finally back up and running again. Taylor did a great job helping with my account and finding everything I need. Excellent customer service I’ve ever had.
