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November 2023 by Jennifer Poaches
Staff was friendly and helpful. Store was neat and organized.
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November 2023 by larry shaffer
We went for the sale candles but they were no longer on sale but sales associate told about some clearance candles that were actually perfect.. It was nice to actually have someone show some interest in getting us a nice candle scent along with a 60% savings, score....
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September 2023 by jason zell
My girls love this place. I personally don't get anything unless I catch a sale but we're always satisfied with our experiences
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September 2023 by Misty Caldwell
Netta and Alexis were a great help in the Citadel store! Sometimes this store has fragrances that I can't find at the others.
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September 2023 by Brook Chavis
Always love me some bath and body workers. Get out that mall and get yourself a driver thru. I'll be in heaven
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August 2023 by Kait S
I love bath and body works, but the employees today (8/4/23) made it me love it more. The girls at the door were so happy, friendly, helpful and welcoming. We joked about how we all have a stash of body sprays under our bathroom sinks? . They were absolutely lovely!!! I will be back and fingers crossed, so will those 2 fabulous employees!
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July 2023 by Leslie Leslie
This is my favorite Bath and Body works in Charleston, SC. The products are wonderful, and frequently on sale.While it is a smaller store and you will not get the selection that you can from the larger stores, the customer service is fabulous. You will also find many items during the Semi-Annual Sales at this store that you cannot find online or at the larger stores in the area. I highly recommend.
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April 2023 by Alicia Zindars
Went to look around on 4/7/23 with a friend. One of the employees, Netta, made it a fun and enjoyable experience. I wish the receipt had a way to leave a review through there. She really made our day ❤️
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April 2023 by Mariam Abukhdeir
Netta deserves a raise she was so sweet and had 10/10 customer service, such a lovely woman!
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April 2023 by Laura M. Swanson
Best products at the best prices. Quick shipping, no fuss deliveries!
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February 2023 by Valarie Winkleman
I just had to come here and say Trevor made this the best shopping experience ever!!!! My first time at this mall and naturally the first place I gravitated towards was Bath and Body Works. Within moments of entering, I felt so welcomed and assisted. He went above and beyond for me and all the customers coming in and out. I stayed so long because it was so much fun. He was great. Absolutely the best in customer service. I loved his warm and energetic energy, it was no surprise to see how appreciative all the shoppers were. He truly helped find the best items for me. Thank you!!!
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December 2022 by Christine
Former employee here, they do jack the prices up when sales happen so they can try to get rid of the candles they don't want anymore. The stuff that happens behind the scenes that customers can't see iOr don't know that they did is ridiculous. They pressure you to buy stuff to makes goals so management can get raises while they employees don't get anything other than a yelling at if they don't make their sales quota. Only if the customers knew what went on it behind the scenes they would think twice about shopping at this location. If yall wanna be forced into buying something yall don't want then this is the location for you other than that, steer clear of this location.
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October 2022 by Raelynn Mills
Came today with the intention of buying 1 candle, left with 5. Netta and Bri were the best. Amazing customer service and went out of there way to assist me and ensure I was aware of all new scents, current sales, customer favorites, and more. I’ve never had a better experience at a bath and body works! Will definitely be returning to this location in the near future and I hope everyone else does the same. Thank you ladies
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August 2022 by Charleston Batman
Bath and Body Works is amazing! Great deals provided almost daily! Employees are friendly AND helpful (which is rare these days). I highly recommend shopping here if you're looking to buy a nice gift for a loved one, or yourself!
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June 2022 by Mike Myers
The ladies were very polite. Especially the Greeter I think her name was Kaile. They were very respectful and generous. And very helpful.
