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March 2024 by mycodeofhonor
I have used this location several times for emergency battery issues (usually key fob batteries for various vehicles or oddball sizes) and have always been pleased with the customer service. Today though there was a minor issue with something being broken during battery install and the customer service was amazing. Ebony was the staff member that helped me out today. Just a great attitude and exceptional handling of my complaint. Anybody can be good when things are easy, it’s when they go wrong that you see how a company and it’s staff will treat you.The fact that in the past and today the staff has always been knowledgeable and friendly is great too!Batteries Plus has won a customer for life!
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March 2024 by Brad Peterson
Chris went above and beyond to replace the battery in my phone as well as the screen in a timely manner. He called me with updates and was very friendly. I highly recommend him and his staff at this location.
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January 2024 by D Gourdine
Great customer service and no pressure advice on auto battery
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December 2023 by Audrey Arnold
Had 2009 Honda towed to Battery plus thinking all I needed was a new battery. Once battery was replaced car still would not start.The man at battery plus was very nice and polite telling me that it may be the alternator .The Friday before Christmas. These wonderful people allowed my car to stay until parked until 12/27/23 I will tell everyone I know how great Battery plus is.
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December 2023 by Timothy Shaw
I frequently use this Store for Auto..Watch..And House!Excellent service and Knowledge of all that you can need.
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December 2023 by Phyllis Gabor
Daniel fixed my phone in a matter of minutes. Would recommend this store
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December 2023 by Brittany
11/15 @6:30. My car key battery died unexpectedly. I went to this place first and was told by the sole worker that he was the only one working. Therefore, he wouldn’t be able to assist me until the next 30-40min, because he was working with someone already. I understood without question, until he decided to add that he also “closed in 30-40 min”. Which that ignorant (and mathematically incorrect) comment was unnecessary. Perhaps this location should have more than one worker during the final hours instead of having bad attitudes.
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August 2023 by Scott Jennings
Incredibly efficient and helpful staff, had everything I needed for an electric mower
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July 2023 by Will C.
Terrible customer service and support. I used to be a loyal and regular customer. Brought my watch in for a battery and the technician broke the face. After 30 days Managerial staff stated it was still at the jeweler for repair. Contacted Batteries Plus Customer service and was told issue would be taken care of. Almost 2 and a half months and not a single call from Batteries Plus or resolution. Beware!!!
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July 2023 by Trev
Had a tremendously positive experience at this location. Camera on my phone went bad, brought it in for repair. Repair was quick and thorough. Had some issues several days later with my screen. Long story short, Bryan and Daniel took care of me straight away. New prisitine screen installed on my phone. The level of professionalism here is amazing. You've got yourselves a repeat customer for sure. Highly recommend.
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June 2023 by Trervor
Had a tremendously positive experience at this location. Camera on my phone went bad, brought it in for repair. Repair was quick and thorough. Had some issues several days later with my screen. Long story short, Bryan and Daniel took care of me straight away. New prisitine screen installed on my phone. The level of professionalism here is amazing. You've got yourselves a repeat customer for sure. Highly recommend.
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March 2023 by Greer Gilchrist
Super kind, friendly and informative. Fixed my phone quickly.
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February 2023 by Adrian Hunter-Riley
Best costumer service and the cheapest there nice to all ppl I mean I came in with a attitude Apologize and they still gave me a blessing on top of the drama I gave them best customer services ever
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February 2023 by Scott Berry
My garage opener's batteries started dying, so I ordered 2 sets of replacememts off Amazon. All 4 branded as Duracell were Chinese counterfeits. Go to b+b and get 4 new ones for less than Amazon and they actually work. As Confucius say, you lazy buy Chinese battery, you deserve to get rip off. No more! Support your local businesses even if not as convenient.
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December 2022 by Tim G.
I’ve bought about 6 batteries here. 2 boat, 3 car, and 1 lawn mower battery. The lawn mower battery died less than a year, but they only warrant those for 6 months. A car battery for a Honda Insight died and was replaced under warranty. Don’t buy from here they sell lemons.
