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August 2025 by Mark Prince
Bad business practices...poor customer awareness and appreciation...gouge pricing
Cali we is a money grubbing machine.
Beware!
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July 2025 by AJ Altman
Overall satisfied with their work, but they could never get the timing right on when the repairs would be finished. Initially they said July 4. On July 1, they said July 11. On July 7 they said that afternoon, and finally settled on July 8.
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June 2025 by Jessi Gradick
They did a great job on the repair and kept me informed along the way!
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June 2025 by Rawlins Lowndes
Fast great work. Couldn't want anything better and they followed up!
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June 2025 by Ryan Cooper
Overall quick and easy. Chelsea at the front made the whole process go very smooth!
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June 2025 by Wesley Coleman
Repair was extremely slow, and the staff never gave progress updates unless I called. And then, they were rarely accurate. When I got my car back, it was unwashed, had paint/glue spots in several places inside and out, and the tailgate didn’t work. Had to take it back again to get the tailgate working again.
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May 2025 by Nicole Ramsey
I would not recommend using Caliber Collision for repairs. I received my car over 3 weeks after the date that I was promised to get my car back because the staff was not following the procedures in place when ordering parts. Every time I was told that my car was ready, another part had to be ordered.
I received no communication regarding my car unless I called to get status updates.
I was forced to use Caliber Collision due to being in an accident that was not my fault.
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May 2025 by Janie Brown
Did a great job on the body work just took entirely too long. The final outcome is...my auto looks as if it was never in the accident and for that I am extremely pleased.
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May 2025 by Travis Z
I arrived today to the Sam Rittenberg location. My bumper had some broken clips and was peeling off. Samantha immediately looked at my car and said we can fix it. She took my keys, and took the car into the shop. Within a matter of mins she came back into the office and explained that Kobe fixed it! The bumper is solid and doesn’t pull off anymore! Great job Kobe! She said it was a simple fix and there was no charge! They get 5 stars for friendliness, promptness, quality of work, and I’ll be recommending Caliber Collision from here on out.
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April 2025 by Patrick Taylor
Great care & service all around
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April 2025 by Maria Bonnett
Moe, was our services provider and she was very communicative to information need.
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April 2025 by Christian Wolf
Very disappointing! Went there with my truck to get an offer for a body repair (fender bender). That was on a Friday. I was told to have a quote by Monday. Instead of a quote I have received an email where they ask me to make some photos of the damage (again .. I was there in person with the truck and damage). Asking again on Wednesday for the quote. Apologies received that person was out of office and a promise to have the offer by EOD. Another request coming in for a photo of the VIN sticker. After sending it, I asked again for an update. Let me shorten the story. It's now 2 weeks later and there is still no quote. Will find another place to throw my money and business at. Most incapable and unprofessional people I dealt with in quite a while.
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April 2025 by Marge Lemon
Good attitude, good performance
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March 2025 by Mary Whitney
What day yesterday they gave me good service my son roof was leaking and the lady help me put some kind of wrap on top so the water wouldn't get in I got no charge on that they're very kind welcoming people you get good customer service.
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March 2025 by Mike Olson
Top notch group!
