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October 2023 by Tina Doscher
Needed a new or used infotainment system not outrageously priced at the local dealership. Charleston Wagen works delivered! Nathan is the best. Very professional and he knows his Audis. I will not go anywhere else!!
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August 2023 by Michael Savitz
I plan to keep driving Audi/VW forever so I don’t ever have to use another service shop. The Wagen Worx guys hunted all over the Carolinas for two weeks to find us an out of production part for a small repair.
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August 2023 by april Yak
This place is the best repair shop I have ever been to! The guys are always nice, helpful and always get me in and taken care of right away. I can swing in and get my oil topped off when the light pops on. No waiting or scheduling. And their service pricing is hands down the best! Unbeatable service and pricing.
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July 2023 by Ashley Wleczyk
Nate and his crew are the best in the biz! very quick and superb work. I have taken all FIVE of my vehicles to them and even bought my last one. Highly recommend!Services: Tires
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June 2023 by Sandy Billingsley
Nathan is a rock star! My grandson was given a 11 year old Jetta with neglected maintenance and some necessary repairs. Nathan diagnosed everything and had a list off which we decided what should be done to get it maintained and road worthy. He did a great job and had it ready in less than 24 hours. Nathan specializes in VWs and stocks parts in house so there is no waiting for parts to come in.I am impressed. Thanks NathanYou can see my happy grandson below.
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June 2023 by Kelly Rawlings
Love love love these guys!! They have been amazing to me and my family. We have 6 vws in my family, three of which we purchased there, and I wouldn't take them anywhere else to be serviced. Go here!!
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June 2023 by Tom Napper
I brought my 2011 VW Tiguan into Charleston Wagen Worx after hearing some "grinding noises," I was very impressed with their exceptional service. The turn-around time on the fix was great. The team was highly professional. The cost was very reasonable. I highly recommend Charleston Wagon Werx to anyone needing professional VW repair and maintenance services.If you have a VW, bring it to a mechanic who knows VWs, not just "cars."
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March 2023 by Michael Roberts
Just got my wife's car back from Wagen Worx and I have got to say phenomenal job!!! She had to get her alternator and battery replaced. Great customer service! They stayed in touch with me throughout the process and kept me informed on everything that was going on including some issues that we were not aware of, but they were not pushy on us getting them done. In other words they weren't just trying to get more money out of us. The pricing of everything was so much better than the quotes I got from other places. Got the alternator and battery changed, oil change and a couple new tires. Took a day and a half. Two thumbs up!!! We will definitely be coming back if we have any other issues with her Audi.Services: Tires
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February 2023 by Marjorie Corbin
Kevin North is exceptional. I met Kevin at Ethos and discussed the issues I was having with the Audi dealership. I was hesitant to use a mechanic outside of Audi, however I could tell very quickly Kevin was honest and had a ton of experience. I was told inaccurate information from the dealership and Kevin came to the rescue. Not only did he save me thousands, but he actually fixed the alignment + tire issues. Now, I will ONLY let Kevin work on my RS3 and his work is superior in comparison to the dealer at a fraction of the cost. I have referred 3 of my friends (Audi owners) to CHS Wagen Worx because of Kevin and they have raved about their experience. Thank you Kevin for your honesty, loyalty, and respect. I HIGHLY recommend Kevin at Charleston Wagen Worx!
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January 2023 by Jackie Sirois
Patrick is awesome! I’ve recently moved to the area and was hoping to find a trustworthy and knowledgeable place to work on my beloved 2014 VW Bug Convertible. My search ended today when someone recommended this place. My bug had been making a loud noise whenever it’s in drive ever since I got on oil change. The oil change guy said it was a loose engine mount and no need to fix it. It would just be an “annoying sound” I brought it in to Wagon Worx and Patrick knew right away what the problem was. He raised the car up and saw the Steel plate under the oil pan which is only on convertible bugs was rubbing against my engine. He fixed the plate and charged me a very reasonable $60!!!! He made other recommendations of repairs I needed and thoroughly explained why I needed them. I’ve booked my next appointment for recommended repairs and I’m happy to say I’ve found my permanent mechanic in SC!!!! Happy to be bringing my car to someone I trust!Service: General repairs & maintenance
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January 2023 by Elisa Mercado
I have a headlight issue and my car is coming up on high mileage. They were able to get me in fairly quickly, and I was told to leave my car for the day. I dropped the car off at opening, 8am. After almost 6 hours, I had not received any calls about my vehicle. I called the shop and I was told they would call me back. They called after 15 min and essentially said the headlight cost and repair estimate and that I would need to leave my car for another day. When i picked up and asked why repairs and cost weren't provided to me for today, they said they don't have parts because they're a small shop. There were other noted recommended services that were not provided to me until pick up. I informed Nate that typically needed services are provided early on in the day, so the repair can be made, but I wasn't informed of anything. If they don't have the time for the repairs, they shouldn't schedule the cars.
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December 2022 by Curt Rogers
Wagen Worx is a gem of an auto shop. The service is so great that our next purchase is going to be an Audi based on the fact that they’ll be the ones to work on it when needed!We purchased a Volkswagen from Wagen Worx 4 years ago. It was not the dreaded experience that we all feel when it’s time to buy a car! Nathan and his team were upfront and transparent with all matters regarding the transaction. Since then we have had all oil changes and maintenance work done by Wagen Worx. We also go to WW for any and all work on our Audi.They are not the typical auto shop. They are truthful, fair and their customer service goes beyond what any other shop or dealer in Charleston can offer. We have been to a lot of them having lived in Charleston over 2 decades.
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November 2022 by Allie Wheeler
I am so happy I found this shop! I needed some work done to my 2018 Tiguan and they got me in and out so quickly and the staff is so friendly and informative. I’m never taking my car anywhere else!
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September 2022 by Terry Layton
Our daughter who attends CofC had a bad battery. They squeezed her car in after 5pm and had it ready to go before 8am the next morning. Gives us piece of mind from 9 hours away there is someone that close by campus to take such good care of her and her Volkswagen. Thank you!
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September 2022 by Gretchen Huff
These guys are amazing! They’ve taken care of my Audi Q5 for over 5 years. Great work!
