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February 2024 by Kimberly Leclercq
Best experience ever with an insurance company! Zana was extremely helpful in getting my home and auto insurance. Very likely to recommend:)
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February 2024 by Kelly Brooker
Chelsea and her team have been supporting my family and our assets with coverage for nearly a decade. Everyone at this Agency is very attentive, helpful, and professional. I wouldn’t take my business anywhere else than with Chelsea and her team at State Farm!
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January 2024 by Victoria Gregg
Raquel's professionalism and dedication stood out, ensuring that even outside regular office hours, I received the support I needed. Her ability to address my concerns and provide clear guidance demonstrated a commitment to customer service. State Farm, through agents like Raquel, exemplifies reliability and goes the extra mile for its customers. I appreciate the seamless assistance that turned what could have been a challenging situation into a positive interaction with the company.
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December 2023 by Rusty Porter
Zana Mathews is my Account Rep with State farm in Charleston under Chelsea Dow Ins Agency in West Ashly and she has shown me the most up most professionalism , She gets it done quick and to the point ! She really knows Ins. I had a glitch in coverage and Bam she handled it . Thanks for all you do ! Russell A. Porter
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December 2023 by Britt Scott
I was attempting to pay my bill via phone. I couldn't quite get what I wanted to do at that moment but got the information to resolve the next day.
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December 2023 by schae robinson
Zana and Ashley were both very helpful. I called for auto insurance. They showed me ways to decrease my overall insurance bill by adding a small renters policy. They were polite. They were patient and I did not feel rushed.
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December 2023 by shonnetta nelson
I’m very very please with this company and the fast service and they was able to answer all my needs and wants. The young lady there name Zana is very knowledgeable about the business.
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December 2023 by Bernard Green
I worked with Sales Representative Zana she was professional fast & knowledgeable about services that I was interested in.
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December 2023 by Zaria Woods
Chelsea Dow and her staff were great and very helpful. They were all so kind! I had the pleasure of being assisted by Zana Matthews, and she was great. She was extremely helpful and explained everything clearly. She made sure I had an understanding of everything, and did amazing helping me switch over to State Farm. Overall, I had a great experience and I definitely highly recommend!
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December 2023 by shaunda derico
Raquel is awesome!!! Very professional and she has outstanding customer service. I wished I could give you 10 plus stars, your the Best. Thank You Chelsea, for having such a great employee , who really enjoys helping customers and potential customer's.
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December 2023 by Hannah Anderson
Chelsea and her team are very knowledgeable and helpful. Quick to respond to our questions and concerns.
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November 2023 by Ky Williams
Chelsea Dow was a great help with me moving from another state. Raquel is the one that did everything to make it all go so smoothly for me. I really appreciate that with making such a big move and being overwhelmed. Raquel was very patient.
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November 2023 by Borah Varner
The whole process was smooth. I received very thorough and friendly service. Zana was awesome!
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November 2023 by Rickey Combs
Spoke with Zana Matthew's add another car to my insurance she was very profesional very friendly service was quick great work thanks a lot
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October 2023 by Betty Hartwell
Thank you Zana for helping me and my family! Chelsea has the greatest team!
