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November 2023 by Lee Judge
The person who answered the phone was the rudest and most disrespectful person I've ever dealt with. When he didn't understand the part number I gave him, he said I was sluring. When I read it again he says, oh now you're changing it. I was so insulted.Very unprofessional
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August 2023 by Marie Armoogam
Lack of effort to help and poor attitude. So many places have wonderful customer service and I wouldn’t recommend wasting your time or money here.
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August 2023 by Blake Young
Do not waste your time or money. They go out of their way to not be helpful.
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February 2023 by Francine Warford
I would give no stars if possible, one of the rudest “customer service” experiences I’ve ever had
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February 2023 by Lewis Flader
Always handy for that odd and hard to find part.
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November 2022 by David Carr
Needed an old dryer part that was no longer manufactured. They had one. Bag may have been old and dusty, the part was OE and new.
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November 2022 by Jana Delli-Gatti
They can always fix my malfunctioning appliances.
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November 2021 by Timothy aka Batman Duvall
Pretty much has what u need or can tell u where to get it
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November 2021 by Mark VanHaelst
Not a people friendly environment
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November 2020 by carl15151
I had no problems. Gave them part #, they ordered it with no shipping charge. Sure u can order stuff online for cheap. There are three places in the charleston area that deal with appliance parts. They seem to never have what u want in stock. One place wanted a $25 shipping charge for this $53 part.
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November 2019 by Justin Donnahoo
Very poor customer service. I’ve never actually been able to speak to anyone. As soon as the phone was answered, I got a, “Can you hold?” and before I could say anything I was on hold. Normally, that’s no big deal, but then I was hung up on before I could speak with anyone. I tried calling back again, and twice I heard the phone be picked up, talking in the background, and hung up. This company will not be getting my business.
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November 2019 by Marshall Heiden
Had a rare part n price ok.
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November 2018 by Lisa T
Apparently not open on Saturday.
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November 2018 by Nancy Nicholson
Called to see if they had a baking element for my stove. They did, thus the one star. But the girl who answered the phone told me they wanted 56 bucks for it! I was like, uh.... no! Went on Amazon prime and bought it for 17 bucks. Free shipping. And it was the original frigidaire part. Not a knock off. She quoted me a 39 dollar mark up without batting an eye! Who are these people?!
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November 2018 by Matt Dellinger
Not helpful at all. Ask one question and the immediate answer is nope, we don't.
