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November 2023 by Krista Parker
Parker is the best customer service rep. He is efficient, friendly and sincere. He goes out of his way to ensure clients are cared for and that their items are secured. I will always recommend coming here purely because of how welcoming Parker is. :)
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November 2023 by Eddie Coats
Wife and I visited the Marginal Road facility last weekend. Found it to be neat and well maintained. Site manager on hand to greet us and answer any questions. Great experience overall!!
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November 2023 by Destiny VanBurkleo
First time going to a storage facility, and Parker made it super easy! He had a smile on his face the whole time. Will definitely recommend everyone to this place!
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November 2023 by Sorrel Clarke
Parker was so friendly and kindness, he provided me with excellent service. I will be coming back here again
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November 2023 by Tanja Mladenovich
Parker was very helpful in assisting with the storage that we needed. He double checked on the size storage unit and assured we would have enough room.I would definitely recommend this storage, it is also very clean and safe along with 24/7 surveillance .
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November 2023 by Robby Rogers
Parker is an amazing employee. He followed through and capitalized on payment processing issues that I encountered (due to their new processing system) way earlier than I expected. SecureCare is fortunate to have great staff members like Parker to represent them.
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November 2023 by Alex Blaisdell
Terrible customer service, dirty facility, and poor communication. I’ve held a unit at this facility for about 4 months. Their on site rep is never on site, and there is nobody around or reachable by phone if you need to resolve a concern. I’ve been unable to access my unit for over 3 weeks, and nobody can figure out who to call or how to resolve the issue. Save yourself the headache and use a different storage facility!
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October 2023 by Mary S.
Parker in the office was so great and helped us out. Not once did we feel like a bother, and he was able to answer all our questions. We changed a unit at last minute because we underestimated the 1st units size, not even the slightest problem. Key pad works great and the unit was clean!
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September 2023 by Connor McCloskey
The whole process was very easy. I worked with Parker the property manager and he was very nice and made the experience a breeze.
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August 2023 by Letnell Fields
Parker charged my account for a lock without letting me know. I was not notified at all beforehand. He claims someone has tried to contact me but, i have not received an texts or calls concerning a lock at all. They are usually great with communication but this was not one of their shining moments
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August 2023 by Mark Henry
Parker and Rashaud were so accommodating and extremely nice. They were quick to help us with options and got us a unit we needed. I would recommend this place to any of my friend and family.
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August 2023 by Ivan Porro
Excellent customer service, very reasonable rates for the units.
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May 2023 by Michael Ellrich
Friendly and helpful onsite customer service. Great selection of boxes to purchase, plus locks, tape and other items. The facility has easy access and is always very clean.
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May 2023 by Meeting Street Lofts
The location of this SecureCare is convenient. The property is always secure and the units are very clean and well maintained. The recent changes have been nothing but positive.
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September 2022 by Jarred Hayes
Just stopped in, SecurCare has this place looking Clean, inviting and organized. Has a convenient location, offers both interior and exterior storage and the Manager on site, Diamond was courteous and she happily answered any questions I had. Will recommend this location to those who need storage in the area.
