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October 2023 by Tom Wilson
Rosa was wonderful! She went above and beyond my expectations. When I gave her my new prescription she looked at it and said something didn’t look right. She then checked in house and whoever she spoke with agreed. She then tried to reach the office where the prescription was written. Ultimately, interactions at my provider’s office, I received a corrected prescription. When I went back she was most helpful in supporting my selection of new frames and then taking my order.
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October 2023 by Ms. Bee S.
I got a text from Eyeglass World this morning stating, an emergency came up and my appointment was cancelled. Well, I called the store, and I was told the doctor was sick. But I came into the store anyway and looked around. The doctor was there. Not only the doctor was there the store was open all day until 6pm. This is not the first time that my appointment was cancelled on a Saturday. This store has a bunch of RACIST and rude people there!!
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October 2023 by mike urowsky
Rosa! Rosa! Rosa!Three words that make this business amazing:) She is going to be the next big boss. She handles pressure like a diamond and made me soooo happy with my purchase and the service I receivedWay Go West Ashley Eyeglass world for girding her!
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October 2023 by Chad Webster
My son and I went in for an eye exam and contact fitting. I thought it would be just another eye exam with employees that really could care less if you were there or not. To say that I was wrong, is an understatement. The customer service was very impressive. One employee that stood out was, Mason. She had our best interests in mind the moment that I walked in the door. She took as much time as we needed and was happy to answer all of our questions.This is by far the best customer service that I’ve experienced in a long time. This is the place that you need to go for all your eye prescription needs.
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September 2023 by Rachel Guffy
I went in for a sunglasses frame repair and Christie fixed them in 5 minutes, free of charge! I will be coming back here for any glasses needs. The staff is extremely helpful and cares about every customer. Thank you again!
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September 2023 by Laura Medina
I recently placed a purchase order via phone for a non-prescription rimless eyeglass frames; Vanish 225. Eyeglass World has for a wide variety of frames to chose from. And they are a company that honors military service members and their family. Miss Christie assisted me through my entire purchase order. She was very knowledgeable, courteous, as well as, professional. She even called me a week later to give me an update of my order. I highly recommend the Charleston, SC location. Fantastic people, great service, and designer brands at reasonable prices.
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September 2023 by Theresa Breunig
Christie and Angela were so helpful when I went in yesterday!! I was in Charlotte, on vacation, when my eye glass frame broke, beyond repair. They helped me find a pair of frames that fit the lenses out of my broken frames. They popped the lenses in and sent me on my way. I couldn’t be more thankful for their help and patience, as we had to look through many pair of frames to find the one that fit! Thank you so much Christie and Angela!!!
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September 2023 by Rachael Snyder
Mason was such a gem in helping me with my eye emergency. She got me in and out in less than an hour & helped me get the most bang for my buck. She was so sweet & I will definitely be back to see her if I need anything else!!
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August 2023 by Paula Beverly
I had my eye exam, the optometrist was very friendly and thorough. Mason was such a sweetheart. She was very knowledgeable, I asked how long she had been employed. Two months, I was shocked. She helped me choose glasses. I thought I would get the same as 2 yrs ago. However, with her input and her showing me different ones, I got different ones that I absolutely love. She is wonderful at what she's doing.
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August 2023 by Patricia R.
I am amazed how rudely my granddaughter was treated today by the technician at your store. This man badgered her regarding her prescription from the wonderful Dr. Ed Wilson of MUSC who has treated her from birth. I am proud of her for picking up her keys and walking away! Perhaps he should continue his education before he pretends to know who should fill these prescriptions at his store. All eyeglass stores are not like this as she found what she needed elsewhere with a very accommodating staff.
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August 2023 by Alexa Stearns
My mother and I went in to get her glasses repaired. Mason was the one to assist us and was very generous and went above and beyond to give us the easiest solution and help accommodate our needs. She is a very helpful and kind person!
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July 2023 by jeremy mcmillan
Rosa was top notch. Fixed both my glasses. Wouldn't have made it home without her help. I would recommend eye glass world to everyone. Thanks so much Rosa
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July 2023 by Tim Routch
Very frustrating experience. All three employees up front were teeny-bopper OMG girls. They argued with me over my insurance, which I've had for 15 years and know what the coverage is. I asked to speak to a manager and one of the teeny boppers said she was in-charge. I said lets straighten this out so I can order my glasses or I will go elsewhere. To which she replied bye-bye.Thank goodness for their rudeness because I ended up getting a better pair of frames and lenses at Costco for a much better price.
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June 2023 by John Kerwin
Christi C was very polite and great at her job! Eye glass world repaired my glasses for free even though I didn’t purchase them there!
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June 2023 by Sue Marsh
I came in at 5:30 and everyone was so incredibly busy and Abby who is also multitasking, took the time out of her day to put in a new screw in my eyeglasses. She hasn’t asked me to come back another day, and she was so accommodating and demonstrated incredible customer service. The prices are really wonderful, service is very fast and again customer service is paramount.!!!
