-
January 2024 by Meliza Ford
Friendly staff and great work
-
January 2024 by Danielle Miller
Everyone at the shop was very helpful from start to finish - I felt heard and they explained every step on dealing with insurance to what I needed to complete. My car was finished early and the staff’s communication every step of the way was incredible.
-
December 2023 by Anne Edwards
They kept me updated on the status of my car and the work was incredible. I was rear ended and the back of my car looks brand new! I would recommend!
-
November 2023 by Jeremy Jacobs
Having my car repaired after an accident is a new and very draining experience. Fender mender being so thorough in expecting my car to make sure it is brought back to its original state is very reassuring. Even more so the young lady that performed the inspection was amazing! Thank you Tammy!Service: General repairs & maintenance
-
November 2023 by Christy Finch
Amazing service! My car was repaired and returned in less than a week! I worked with Tammy- she was very helpful and kept me in the loop through the entire process!
-
November 2023 by Rachel Bares
Highly recommend for any car repair needs! Fast assessment and repair, reliable communication, and great administrative staff that made working with both insurance company and car rental company effortless.Services: Painting
-
September 2023 by Jen Robb
I called this morning and spoke to Rice ( not how you spell his name but he stated he would not give the correct spelling ) since I told him I would be leaving a review and he asked how can you leave a review when you haven't even had any work done? Well buddy this is how! I asked about having my daughter's car looked at for frame damage and he stated he could NOT help because "we have over 80 cars on our lot" That's great turn away work! I'd like to thank you and "she" whomever that maybe for a job well done today! I may only be only person but this one person WILL NOT be doing business with Fender Mender EVER! Does that seem accurate Rice to our conversation that took place this morning?
-
September 2023 by Nikki Hunt
Great experience start to finish. I appreciate the updates as my car moved through the repair process. I was in a small accident and when I picked it up it was like it never happened! They didn't let me leave until they knew I was happy with everything and walked me through the whole repair sequence. The staff are amazing, helpful, knowledgeable, and friendly. I couldn't recommend a better place to bring your vehicle!Services: Transmission
-
September 2023 by Paul Conley
I was very pleased with the work that I had done, obviously in this economy we have to try to take care of our vehicles to make them last. I found Tammy to be both helpful and knowledgeable, she was a friendly face throughout my repair and made sure it was done to my complete satisfaction. I would definitely recommend Tammy and Fender Menders to my friends and family. Thanks Y’allServices: Painting
-
September 2023 by Matthew Speck
Giving a star because while they fixed the exterior of my vehicle they missed fixing my back seat of my 4Runner and then when I brought it to their attention they told me it’s my problem and I have to contact insurance about it. Then before I left they also let me know they don’t do interiors of vehicles and I should go somewhere else for that… even though they are a repair shop
-
July 2023 by Alexander H.
I have nothing but good things to say about my experience with Fender Mender West Ashley. My car was fixed in a few days, they began working on my vehicle the day I dropped it off, I was updated throughout the entire repair, everyone was pleasant ect. My repair was minor, but it is now unnoticeable. I am no paint/ body work expert but it looks factory new. I would absolutely recommend using this location.
-
July 2023 by Jim Losinger
Friendly and knowledgeable staff. Updated me twice a week. My truck looks great. Would recommend.
-
June 2023 by Andrea Maxwell
Everyone I spoke to at Fender Mender was polite and professional. It was easy to schedule an evaluation, and the recommended repairs were very reasonable. I was pleased with the results, and communication every step of the way. I would absolutely recommend Fender Mender.
-
May 2023 by MJ Williams
Don't use this shop if you actually want your car fixed. Horrible experience and Tammy (the estimate person/office manager) is rude and condescending. We scheduled an estimate to get our car fixed after an accident as they are one of our insurance company's preferred shops. We took it in after waiting a week and a half and they didn't even write the estimate. They said they deleted it out of their system after it got to 6800 as it would go way beyond that and they couldn't finish it. (It was just the front corner of the car.) They said they had to take it apart and start fixing it before we could get an estimate and we had to make another appointment bring it back 2 weeks later. When we brought it in the 2nd time, we found out they were just taking it apart to total it for the insurance. Never told us that before. My insurance company said that they would complete the estimate and then we could see if we wanted to fix it and look at options depending on the amount. Terrible communication and they acted like we were crazy when we were in there. They told us that they wouldn't fix it and nobody else would either. We didn't leave it there because we wanted to keep it and they were so horrible, so we took it to another of our insurance company's preferred shops (Better Collision MP) and they completely fixed our car for $5100. Not sure what is going on with the shop but don't go there. Wasted 3 weeks of our time not planning to even fix our car and having to deal with being treated rudely.
-
April 2023 by Bob Flynn
I have used Fender Mender 4 times over the years. 1. Running into a deer. 2. Getting rear ended. 3. Running over a bucket of caustic chemical. 4. Getting rear ended again. All in different vehicles. The best body work in town . Honest place too.Robert Flynn Charleston SC
