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March 2024 by Steve N.
I asked them to investigate why my wife's car was having water infiltrate the cabin and why her breaks were giving her trouble. They couldn't figure either issue out and charged us 153$. Customer service was unwilling to work with us and was a little rude on the phone when we told them we were going to have the car towed to another mechanic. Just to update the review: the new mechanic found the issue in 30 minutes.
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February 2024 by Talal Almutairi
Great service.just batch a tire there.Talon is your guy, he makes things simple and easy.also I want to thanks the ladies on the counter.
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February 2024 by Tom Sutton
This is the third time that I brought my FJ cruiser in for problems with the heater.Firestone had replaced the radiator three weeks ago as the initial cause of the problem. still had problems with the heater.On my second trip to Firestone, the changed the radiator cap, thinking that was the problem.I had to return the next day because now the vehicle was over heating. They told me that I had a blown head gasket.I took the vehicle to the Toyota dealer, they found that the clamp connecting the hose to the radiator was fastened too tightly causing a leak.I do have a minor oil leak, but not a blown gasketI wasted time an money with Firestone to have someone else fix the problem.
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February 2024 by Rhett Sparkman
I depend of the quality work that Firestone provides. I trust their knowledge.
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February 2024 by Rachel Anderson
I’m a new driver and my tire pressure light came on - I’ve never had to put air in my tires before and didn’t know the process or how to do it myself. Talon was so nice. He didn’t charge me a service fee or anything for doing it. He got me in right away - checked my pressure and filled my tires. Everyone one was so nice and helpful. I’ll definitely be back if I ever need any maintenance in the future.
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February 2024 by chains2
Very nice and knowledgeable people.
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February 2024 by Bonnie Chapman
Talon, service manager, always takes care of what I need regardless of the time and job. Always a great experience and hard work. 10/10 expecting
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January 2024 by Kmk
Savanah highway Firestone is my favorite location! Always happy to help me out with my service. Great techs and great customer service. :)
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January 2024 by T K
The staff was friendly and knowledgeable. They got me in and out in a timely manner. I will definitely continue to use this location for all of my vehicle needs.
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January 2024 by Sahil Kapoor
Talon was super knowledgeable and transparent about everything that was wrong with my car and was able to get it fixed up the same day. Would recommend him to everyone having any car/tire issues
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January 2024 by Maxwell Wallace
Everyone who works here is awesome and provides great service, especially Talon. I came in for an alignment, and they found a couple other issues that they quickly fixed. Gave me a great deal, and awesome service.
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January 2024 by Alex Jones
I came to this Firestone on Christmas Eve needing someone to help me. Every spot in town was closed or too busy. The night before I blew out my tire and I was needing to leave town to see my family. I was apprehensive to travel on a spare tire with no fallback plan.Talon and the good folks at this Firestone fit me in their already packed schedule and got me back on the road in no time. They even put my spare tire back on my truck, which honestly shocked me.I never leave reviews, but this situation made me realize that there are good people still around, willing to help when you need it most. I could not recommend this place enough. I am truly thankful that Talon and his crew helped me have a great Christmas.
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January 2024 by Matt
Came here on Christmas Eve to get a new tire since mine popped before the long drive home. Talon, who helped me out, was extremely friendly and helpful in making sure I got what I needed in the quickest way possible while making sure it was done well. Will definitely be coming back
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January 2024 by Montario Williams
Quick service, nice employees who know what they’re doing and no shady business. The best firestone in the area imo!!
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December 2023 by Michael&Amber Miller
My nephew just had a great experience at Firestone. On the way to work his tire was low. He got a ride to work from a friend. After work, when my nephew had time to inflate the tire, he discovered the side wall was badly damaged. He needed a new tire, but it was already 6 pm.Enter Talon, the service manager at Firestone. My nephew called Talon a few minutes past 6 p.m. and asked if they had a tire in stock. They did have the tire in stock. But since it was only an hour until closing, Talon told my nephew to come by in the morning.My nephew would need to take the morning off work to get this done. He explained the situation to Talon. Once Talon found out we already had the tire off the car, and could be there in less than 20 minutes, he told my nephew to come in and he would take care of us.We arrived in less than 20 minutes, and Talon sold my nephew the tire and put it on his wheel for him. Talon said, he always tries to help people when he can. It is refreshing to go to a business where they care about you and try to do what they can to help. Talon saved the day, and we really appreciate him. We will definitely )be back for future tire purchases. And I recommend you check out Firestone too!
