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April 2023 by Nytue King
Great place to bank and many locations all over.
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February 2023 by Vlogsby Shy
Was greeted soon as i walked through the door ! I felt welcomed by the ladies at the counter. Tammie helped me opened my checking account , she was very knowledgeable, friendly ,& quick to answer questions that I had. I left with a smile and that made me happy!
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November 2021 by Elaine Benton
Traveled with my daughter to a Convention in Texas and had a few issues with my account once I got back. I went to the bank to get help with that & got helped by a very nice gentleman that now sits in the first office by the front door, sorry guy I’m terrible with names! (Almost thought it was Jason, but I remember that was the guy who left months back) Anyway he was a bit busy and still took a moment to help me he even went further then what I came into the branch for and we got all my banking issues taken care of!! I’ve been with FCB since I can remember! I appreciate you all!!
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September 2020 by Isaac Amaral
Friendly helpful tellers and considerate service. Convenient location too.
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June 2020 by Evan Guthrie
First Citizens Bank on Sam Rittenburg Boulevard in West Ashley is a very conveniently located bank that is very efficient and provides excellent customer service. They make banking very easy and make sure that you are able to accomplish all of your financial goals. I have had a positive experience every time I have been here.
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May 2020 by Evan G.
First Citizens Bank on Sam Rittenburg Boulevard in West Ashley is a very conveniently located bank that is very efficient and provides excellent customer service. They make banking very easy and make sure that you are able to accomplish all of your financial goals. I have had a positive experience every time I have been here.
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September 2019 by Anthony G.
WORST BANK EVER!!! DO NOT DEAL WITH HEATHER, I have been banking with First Citizens bank for 16 years and the simplest of problems can't get solved without you being judged, basically interrogated like your a criminal, and if you speak back the truth and the answer they tell you is wrong and you call them out, they refuse to let you speak to anyone higher up or handle or atleast TRY and help you. I dealt with Heather after hours on the phone and called my local branch being here and Heather must of been having a bad day bc she was extremely rude to me and when I asked to speak to someone higher up, was denied and told basically she was the highest I was gonna get, them hung up on me! LIKE WHAT!? I'm still stocked she hung up on me! Call my other branch and they handle the problem in 2 mins....this branch sucks, do not go here and if u call, u have to call every line bc no one wants to pick up the phone...absolutely nuts and unprofessional
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July 2019 by D.D. Roy
Demanded an 8.00 fee to cash a check drawn on this bank!
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April 2019 by matthew clites
super good experience I went into cash a check because my bank was not able to cash checks currently. they waived the fee and made my day a little bit better. even though I do not currently bank with them I strongly recommend this branch .!
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August 2018 by Mark Timms Travelogue
I have had an account with First Citizens for over 8 years. This branch has by far been the worst experience I have had. I do not want to say that my First Citizen's customer experience as a whole has been bad but my experience on Sam Rittenberg has been very poor.
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March 2018 by Aletha Smoak
Great financial institute!
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June 2017 by Aletha Smoak
Great people to deal with.
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June 2017 by Kathleen Gibbs
I have been working with this bank for years. Great service!
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January 2014 by Amy Yvonne H.
I love this bank. Positives: *Cookies& drinks usually. *Friendly, sweet, beautiful staff. *Right off sam rittenburg not often a long wait. *They have always gone above & beyond to try to serve my banking needs. Negatives: *Your expected to fill out a deposit slip (but they will if you forget). *ATM kinda sucks. Slow, tedious, & you have to wait for your stuff to clear- FOREVER! *Other "amenities" like depositing checks from your phone are under developed and not worth using. Conclusion: Open an account here if you need a bank here & in Beaufort or if you are just looking for a sweet quick staff at a convenient location.