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November 2023 by Rachyl D.
A good selection and fair prices. We ended up getting lvp and they were really helpful with loading it onto the truck. When we realized the pallet weighed too much for the truck they unloaded half of it by hand so we could take it and come back for the other half. We were also able to return the extra boxes we didn't end up using no problem! Only reason I took off a star was their installers had one of the highest quotes of anyone we spoke to and a really long wait time, so we ended up not using them but I would go back if I ever needed more flooring supplies.
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September 2023 by Dawn Thomas
After several trips to the store Tara asked me if she could help me. I told her I was remodeling my bathroom but didn’t know what I wanted. She stopped what she was doing and started showing me some different ideas. She was amazing. She was very patient and helped me pick out some very nice tile for my bathroom. You don’t find people like her anymore and I really appreciated her help.
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September 2023 by Nytue King
There are huge selections to choose from but we didn't see any peel and stick squares.
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September 2023 by Raymond Tisdale
Tara was very helpful and patient. I did not have a good experience in a different store in Florence and was dreading shopping for more tile. But this was a wonderful experience. I’m actually excited again about our bathroom upgrade.
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September 2023 by kanda ley
Tara was very helpful, this is our first time for a bathroom remodel and she answered question we asked and stirred in the direction we needed to go. We will comeback to purchase everything for our remodeling.Thanks Tara.
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September 2023 by Ronie H
Just wanted to give a shout out to Missy at Floor and Decor North Charleston SC. There was a slight mix up with my return and Missy was able to take control of the issue. She displayed what customer service should be. She listened to my issue, reviewed my paperwork, and fixed the issue. She was calm, respectful, and made me feel like I was important. Thank you Missy!
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September 2023 by Jeff H.
I was here to obviously look at some flooring. They've got a large and varied selection of flooring from wood to vinyl. Not bad for prices, very courteous folks there and not too pushy, but helpful.
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September 2023 by JACKIE BEST
Great selection of tile. Tara was awesome. She helped us find the tile we were looking for and the perfect grout combination.
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August 2023 by Courtney Edgin
Tara is amazing! My mother and I spent two hours with her looking at bathroom tile. She was extremely knowledgeable and very patient with us. She helped us price our options, loaded all of the tile boxes onto our cart, and even loaded them into our car. Excellent customer service, and very much appreciated. Thank you, Tara!
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August 2023 by Brendhan Thompson
I spoke with Craig, Tom, and Dawn about flooring I’m installing as part of an extensive renovation project and all were very friendly, very knowledgeable, and also very eager to help. Dawn even came out to my project in order to be able to give me the best advice possible on how to put my floor in. She was extremely knowledgeable and experienced, and with her help I was able to move forward with my project. Thanks Dawn for being awesome in every way!
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August 2023 by Emily Sandifer
Tom helped me get the best LVP flooring for my new home. From walking around the store with me to pick out samples to getting the full product a month later, Tom was supportive, helpful, and extremely knowledgeable about all the products. He made me feel comfortable throughout the buying process and the finished project turned out better than I expected thanks to his advice.
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August 2023 by Mo A.
Don't waste your time calling the 843-619-4320(maybe they have hot line).I was looking for some matching tile in June I call 2 or 3 times the phone just rings until the calls are drop. My shower door latch is broken. My house was /built by Schmacher and I moved in 07/28/20. Schmacher referred me to Floor and Decor as the installer. Same thing happen today(08/14/23. NO ANSWER.
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July 2023 by Anne M.
Great selection of tiles. We were overwhelmed until our appointment with Kattie. We showed her our outdoor furniture and what we thought we would like. She helped us narrow it down to 2 tiles and went home to decide. The one we chose was perfect. Everyone was friendly and helpful. Our tile guy had no problems picking up our stuff. Highly recommend them.
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July 2023 by Jim Moring
Big selection of stone and tile. Be sure to talk to the designers because they are very helpful and know the products.
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June 2023 by steve s
Went there to get some ideas on a bathroom remodel and there was stuff there i've never seen on hgtv, property brothers, Holmes on Holmes, Windycity, etc. I only heard of Kerdi waterproofing before today. I thought a large format tile was 12x24 well how about a 24x36 tile is that super large. Check it out some items were cheaper than Lowes.
