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November 2023 by D'Anna Rios
Great dealership, they make the whole process so easy. The sales reps are very welcoming. Brandon was particularly pleasant, accommodating, and respectful of my time. Would highly recommend buying a car from them.
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October 2023 by Elaine E.
Service Dept: I spent four hours Friday Oct 27 getting maintenance work done, brakes checked etc. Had to stomp on the brakes on the way home only to hear metal on metal screech. It was loud. Brought it back first thing Sat am, waste two more hours to be told it was a brake pad squeel?!? What the actual F. I know what I heard and it wasn't that. Did you fix what you screwed up and now didn't tell me and are deflecting by making me feel stupid, like I didn't know what I heard?!? Just lost a lifelong customer.
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October 2023 by grace
I truly cannot recommend Fred Anderson Toyota enough. Everyone we spoke with was beyond kind and professional. Our salesman Elijah was a pleasure to work with and helped us find our perfect 4runner within our budget with all the features we wanted. It was truly an all around great experience. Will definitely be back.
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October 2023 by Rick Sineath
Everyone is always, very friendly and helpful. They listen and follow up. I have used other dealerships in the past but none have taken as good of care in getting my vehicles serviced and back on the road. Maverick has assisted me each time and has always been honest and straight forward. Also, their service videos are awesome! It’s nice to be virtually walked through and shown any issues your vehicle may have. They describe why things aren’t an issue too. Thanks for providing such excellent service.
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October 2023 by Barton D.
This is the second time I have dealt with Fred Anderson Toyota and it was a nightmare! I ended up picking up my truck from them after they had it for 10 days without doing a thing! I service department is a joke and the whole automated text communication is completely bogus! Take your Toyota to a dealership that cares or Lextech down the road!
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September 2023 by Ray Mase
Just purchased my new 2023 Toyota Tundra from Fred Anderson toyota. My sale person Joseph aka Joey was a wonderfull helpfull very knowledgeable sales man to rely on with getting me the best deals upon my purchase. getting that i,m from out of states he showed me that even dealing on the phone will get the job done. thanks Joey you deserve employees off the Year at Toyota Anderson 2023
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September 2023 by Nick Arbuckle
I’ve never been a fan of buying a car through dealerships, but I have to say that our experience at Fred Anderson Toyota was extremely pleasant. Will definitely look at them when the time comes for our next vehicle. Our salesman, Eric, was incredibly friendly and not pushy in any way shape or form. We went in with a specific vehicle in mind and he didn’t make any attempt to sway us to any secondary options. Having been a car salesman earlier in life, I know that having options for your buyers is a thing. Matt in finance was also very friendly and easy to work with. He came in on a Sunday to wrap up our deal and had answers ready for all of our questions. Thanks guys, keep up the great work!
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September 2023 by Pierce Watson
I purchased Toyota Rav4 Hybrid this week from Fred Anderson Toyota of Charleston. This dealership earned every bit of 5 stars. The experience was amazing. There is a calm and welcoming vibe from everyone at this dealership. Mike Price our sales person was absolutely amazing from our test drive experience to the purchasing process. I have to mention the finance department was also great. This is by far my best car buying experience. I do not think I will buy a car from anywhere else, and from anyone but Mike. I will definitely be sending people your way. Thank you for everything. My family and I love the Rav4.Thanks, Pierce
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September 2023 by S
Buying a car from Fred Anderson Toyota was an absolute delight, thanks to Matt and Jeremy! Their expertise and enthusiasm made the entire process super easy and fun. From helping us choose the perfect car to finalizing the paperwork, they went above and beyond to ensure our satisfaction. Their friendly approach and willingness to answer all our questions made us feel confident in our decision. We truly appreciated their attention to detail and exceptional service. We highly recommend working with Matt and Jeremy at Fred Anderson Toyota for a stress-free and enjoyable car buying experience!
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September 2023 by Karen O.
Y'all suck. Y'all have screwed with me since I got this current car. And once I'm out of this car I'll never ever give you my business again period. This is a no star review.
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September 2023 by Yvette E.
I got my new truck yesterday. I worked with Connor-sales and Ryan- financial. It was the best experience I have ever had in purchasing a new vehicle. I felt heard and confident throughout the entire experience. They were both professional and personable. Thank you both for making the process easy and enjoyable.
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August 2023 by Jay T.
Had a great experience buying a certified pre-owned car from Fred Anderson. Michael P. was really helpful, never pressured me to purchase, answered my questions honestly, and worked with me to get a good deal. The only pressure was during the closing process where someone tried to convince me to purchase an extended warranty. The certified warranty automatically provided by Toyota on certain pre-owned Toyotas is pretty good anyway. They have a large selection of vehicles on their lot, both new and used. Although I can't speak for their new cars, there were no dealer add-ons or mark-ups on my pre-owned purchase. The inside of their building is spacious and comfortable. Overall, the purchase process is pretty quick and easy, although there are quite a few documents to review and sign. I wouldn't put much value in the free lifetime oil changes they advertise since it's pretty restrictive in the details and requirements to use it. They have a set route for test drives covering a few miles which lets you drive on winding roads with some bumps and on the interstate; this is great to get a feel for how the vehicle drives.
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August 2023 by Max Wild
My experience of buying a new 4Runner at this dealerhsip was incredible. I was helped by Brandon McCall who was nothing shy of amazing. He was the most easy going, helpful, supportive, and easy to talk to salesperson. He made my process as quick and easy as possible. He was incredibly knowledgeable about all Toyota vehicles and helped me learn so much about my new car. He made sitting at a dealership for hours a very enjoyable time which is difficult to do! Their General Manager Steven is such an awesome guy too and only was willing to assist in any way he could. I absolutely love my 4runner and cannot thank Brandon enough for all of his help. Go check out some Toyotas and ask for Brandon, you won’t regret it!
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August 2023 by Xander L
Great service and good buying experiencePurchasing a new vehicle can be overwhelming, but my recent visit to Fred Anderson Toyota of Charleston was an overall good experience. As a young first time car buyer, I was worried about getting taken advantage of so I prepared myself for strong sales tactics. However, all the staff I met were friendly and welcoming. I would recommend Mike Price to anyone searching for a new car. While working with him over a couple of weeks, he was very accommodating and helped me secure a 2023 RAV4 Hybrid XLE Premium. The wait was less than a month and he was able to remove certain add-ons I didn't want. Matt in the F&I office was very helpful as well. He was pretty transparent when it came to pricing and there were no hidden fees or surprises, which made the purchasing process stress-free and straightforward. The process was fairly quick but the paperwork took awhile (as expected).The dealership itself was clean, well-organized, and the level of service was good. For the test drive, they didn't have a 2023 hybrid model available. However, I was still satisfied with seeing a 2020 model. It actually surprised me and solidified my decision since the 3 year old RAV4 was driving and handling very well. Two reasons for not getting 5-star:1) Of course they added and overcharged for some things (tint and pinstripe-didn't even want it) but got a good OTD price for the current market2) Mike claimed they couldn't do a 0 down, 0% APR for 36 months even though it's on their website because of the discounts. I was in a rush that night picking up the car and not worried about payments, so I didn't bother arguing but definitely seemed wrongI'd encourage others to make sure to do their research and come prepared! If you do, you'll have a good experience.
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July 2023 by Josie Fitzpatrick-Stone
Wow what an amazing team! I was terrified to start the process of purchasing my first new vehicle and Chris Jennings at Fred Anderson Toyota made it so comfortable and painless. I don’t typically take the time to write reviews but this one felt important to do. This team was awesome at getting the logistics sorted out quickly and really paying close attention to my specific needs as a buyer. Cannot say enough great things about everyone but especially, Chris who made this huge milestone in life feel extra special. Thank you for being patient with me and helping get exactly what I wanted!
