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February 2024 by Bess Sawyer
I am a repeat customer of Gretchen Scott. However the last dress I ordered was not a fit. I promptly returned it, only to have it returned . Tags were attached. The reason given was I had worn it and it smelled of perfume. This was totally untrue. The only smell was the packaging of the garment.Unfortunately, customer service offered no support. I will never purchase again.I expected so much more from this company.
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December 2023 by Carol Desmarteau
I’m a first time buyer and ordered from the sale. I ordered a dress and two tops. The day I received them I tried everything on. The eyelet top tore as I was putting it over my head. I immediately called and was told they would call me back by the end of the day. The call never came. There are a lot of other designers without quality issues and better customer service.
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October 2023 by BKO
I have bought unique clothes from there but lately the help have been rude Gretchen Scott owner this is the south they need to be kind to real customers .....
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July 2023 by Rhoda Griffis
Great shopping & wonderful staff. Lost an heirloom bracelet & the staff went beyond to help locate…
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June 2023 by Google User
Lots of product, but the help is not helpful. Decided to purchase online rather than give them my business.
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October 2022 by G G
The two sales women in the Charleston, South Carolina store were more interested in eating their breakfast & chatting rather than selling me anything!Purchased on the website, fast & efficient & didn’t have to wait for assistance from sales associates who didn’t care about servicing a customer!
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August 2022 by Maryland R.
Helpful, courteous with great team work at this amazing store. There's an area for husbands and children in the middle of the store. The store can get overwhelming when it's crowded and the gals that work here do their best to help everyone. Love the styles, colors and selection. A must when visiting Charleston. I purchased 2 sets of place mats w/ 2 sets of matching napkins, 2 pairs of pajamas, 3 tunic tops, matching skort and blouse and 2 pairs of readers.
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June 2022 by Connie Frostenson
Visited the Charleston store and it was amazing. Gals were helpful, professional and honest on how various dresses and tops fit me. Perfect place for my husband to sit while I shopped.I had a few problems with the way a shirt fit. Kind and courteous as Jennifer made sure I received the correct size.Gotta support store fronts-
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June 2022 by Lindsey Brown
The store has grown a lot over the past two years. Gretchen Scott is one of my favorite lines and I have a second home in SC and have been here many times. I was disappointed to read that some other reviewers didn't have the same experience that I did. Luckily they have hired some amazing new girls over the past few years who truly make shopping here a great time. Beautiful store with a beautiful atmosphere.
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June 2022 by Gabby Grape
The two sales women in the Charleston, South Carolina store were more interested in eating their breakfast & chatting rather than selling me anything!Purchased on the website, fast & efficient & didn’t have to wait for assistance from sales associates who didn’t care about servicing a customer!
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May 2022 by Isabella L
This store just exerts a classy but laid back vibe. It's rare to find an affordable but still upscale store like Gretchen Scott Designs. I have worn their clothings from events such as country club dinners, beach outings, white parties, barbecues, and laid back events. This store has everything, bright colors, cozy corners, amazing staff, a positive mantra of laugh more gripe less. It's in the heart of Charleston! A must visit!
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April 2022 by Elly B.
Love their clothes and the colors are so vibrant. I wanted one of everything! The staff is very friendly and helpful.
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November 2021 by Susan Neligan
I was underwhelmed by a very rude sales person at the. King Street store in Charleston, South Carolina. With no other customers in the store, I felt like every request for assistance was an imposition for the rude sales representative. I have shopped at this store several times, and was surprised that they would employ such a unprofessional sales person.
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November 2021 by Kimberly Gall
Charming shop, pretty bathroom, beautiful girls
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October 2021 by cathie pettit
The product is nice; however, the online service is awful. They charge you for items ordered even if they are not available. There is no quality control because orders are received without all of the items. And when you call, you are told no one is available and they will have someone return your call the same day.......they never do.There are a lot of retailers with fantastic online service - Halsbrook, Bloomingdales, Boden and Nordstrom to name a few. My recommendation is to avoid ordering online from Gretchen Scott. It simply isn't worth it.