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February 2024 by Lurine J.
I wish I had caught the young ladies name, she was working the back today and the register! So helpful and a real sweet heart! This store is organized and the customer service was fabulous! The lady went out of her way to make sure that I was helped and she even made sure that I got some kind of discount for being military. She did not have to do that and I appreciate that she did! I landed two pair of very cute slacks and a nice hair clip! Would reccomend and will be back for sure
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January 2024 by Kristina
Previous reviews made me wonder how the customer service would be... I was pleasantly surprised! Everyone was very nice and this location has the largest selection in Charleston!
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November 2023 by Jordan Southard
The girl with a gap in her teeth and blue tips on her hair was very rude and snippy with shoppers. If you don’t do well in costumer service then don’t work in costumer service.
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July 2023 by victor tewfick
Came downtown and paid parking because they were supposed to have my size according to they’re inventory but the associate was too lazy to “open the box” it was in and probably won’t until the end of the week.
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July 2023 by jennifer thurston
Fitting room closed. And the lady working at the register was rude. Didn’t acknowledge us and then she left the register unattended to help someone else
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April 2023 by Danya Perez
The cashier was very rude!! Did not even respond when I said hi and rolled his eyes because I said I was not taking an item( that had a higher price than the tag said btw).
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March 2023 by Barbara Gillis
Love this store for the styles and prices!
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December 2022 by A.K.
The store itself is expensive with a great selection. The girl with the curly blonde shoulder length hair needs an attitude adjustment, slow and couldn't care less.
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December 2022 by Colleen Deas
This is a beautiful, clean, and organized store that is well stocked and pleasant to shop in. The only reason I gave it four stars is that the two days I shopped here this week, the check out registers were slow (I know, worker shortages)…but worse than that the one or two girls working yesterday and today act like they hate their jobs; no pleasantries, no smiles. This isn’t what I’ve come to expect at H & M.
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November 2022 by SunShine Johnston
First visit to an H&M store. The location is down King street and surrounded by many other likable stores. The store has clothing for women and men. Very classy, casual, up to date and relaxed wear its whatever you decide your looking to add to your wardrobe. Great customer service and the sale wasn't that bad. I would recommend if in the area.
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November 2022 by Kimberly A
The store itself is expensive with a great selection. The girl with the curly blonde shoulder length hair needs an attitude adjustment, slow and couldn't care less.
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November 2022 by Krissy Toth
Still my fav place to shop! Cutting edge and excellent prices!
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July 2022 by kara valtier
Great prices for trendy clothing. I have been shopping here for 10 years, and not one time has anyone offered to help me.
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June 2022 by Abigail Pesce
So I wanted a shirt right and I’m looking for the size and dang, they don’t have it. Oh but wait! There’s ONE LEFT! My size is on the mannequin, a truly lucky find so I go and ask the associates if they can help me get the shirt… they won’t sell it to me. A store that sells clothes won’t sell me their clothes. It’s clear the shirts been on the rack for awhile because there’s only extra large left and the lady told me they were replacing it tomorrow. So I asked if we could just throw a different size on the mannequin for the literal few more hours they were open and NO, absolutely not, that’s ridiculous. The shirt must first be put through an entire fashion show and ironing and a “whole process” before it is blessed with being placed on the mannequin for the 5, beautiful, viewable hours left that they were open before removing the shirt the next day. They also do not sell the shirt online and tried to send me to a different store to get it as if it was ever that deep. Anyways, worst sales tactic I’ve ever heard of, 0/10 in the customer service department. Never been denied buying something that was on sale before, corporate companies man. Took my money to a lovely small business boutique down the street that actually wanted to sell me what they were selling. SHOP SMALL BUSINESSES!!!!
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April 2022 by Lisa D
Nice large store with great variety. Does not offer restroom facility even with purchase.