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March 2024 by Olivia Keener
We loved working with Ched! He was very nice and knowledgeable.
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March 2024 by Jada Green
Heather was awesome she did a great job explaining everything to me!
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January 2024 by Paige Reynolds
Sarah did an amazing job! She was very attentive and made the whole process super easy. I will definitely come back to see her next year. All these online tax services are no match to Jackson Hewitt.
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December 2023 by Catherine Campione
Amazing experience with Sarah! She was so helpful and knowledgeable, will be back again next year!
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December 2023 by Rhonda Bell
I'll will never do business with them again. They take advantage of people. It was my first time going and they didn't tell me that the amount you getting back has to do with how much of refund advance you would get. If they would have explained everything to me upfront I would have walked right back out the office and did my own taxes . I don't see how people are okay with taking advantage of people . They charge way too much anyways . I could have did my taxes myself for free. The only reason I went there cause I thought I would at least get a 1,000 refund advance but all I got was 100 dollars. They should be ashamed .
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April 2023 by mike55
Maritza at the office was phenomenal, even though she's the only one running the office she's great at answering your questions and filing it quickly, definitely recommend doing a drop off at this office as they are understaffed so she'll have to answer the phone every so often
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April 2023 by Teddy Rome
I felt very confident with Mariza. My taxes weren’t simple (at least for me). I appreciated her help Thank you.
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March 2023 by Melba Hawkins
The actual work performed by the tax preparer was never in question. My concern was and is the fact that during my tax preparation she also had to greet people who walked in the door, answer phone calls and set up dates, answer their questions, deal with other clients who had prior forgotten their id, etc, needed copies made, and on and on. We must have had at least 20 interruptions during the preparation of my taxes. This was such an injustice to the tax preparer. Another person was needed in the office. This along with the fact that it was extremely expensive will make me reconsider going back to Jackson Hewitt next year.
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March 2023 by Vincent Veiga
Service was friendly, informative and very helpful and..
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February 2023 by Justin McMath
Staff was phenomenal. Very friendly and thorough would definitely recommend. I will continue to use Jackson Hewitt in the future.
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April 2022 by Ricci Powers
Linda and Kevin have been doing my taxes for several years. I am a 1099 employee and have a side hustle where I make an income in Nevada and California. Needless to say, my taxes are complicated. Linda and Kevin are knowledgeable, professional and kind. They helped me navigate a tax pickle that got myself into. I am forever grateful for their expertise. I highly recommend both!
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April 2022 by WiseOneCherokee
Nice staff. Very professional. Very patience with me. Excellent at explaining things I didn't understand. Highly recommend.
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February 2022 by Darlene Radek
This was my second visit to this office and Lauren did a magnificent job on my taxes. She is smart, effecient , knowledgeable and mostly inportantly, kind and friendly.. I look for to seeing her next year and I know I will get the same wonderful service.
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April 2021 by Dimitri Armstrong
Wish that I could have had a pleasurable experience with this company but unfortunately, your customer service rep / tax preparer has no idea on what customer service truly is . My wife and I had appointment today at 1 , we were running late and called to let Linda know , and we were told that this was ok , as she was finishing with another client . She told us to wait in the car while she finishes. We waited for about an hour and finally she finished and her client exited the building . We waited for another 40 minutes until I decided to go inside and find out what was going on with our appointment. As I was waiting for Linda to finish a phone call another couple entered after me which they were white , as I am black . She spoke with them first even though I entered the building first . After Linda asked the couple if they were there for my wife’s appointment, I told Linda that I was there for my wife and my appointment. She told me that I was an hour late and she is sorry but she could not take my appointment at this time . This is after she had told me and my wife to wait in the car and she would call . I’m not sure but this seems a tad bit on the discriminatory side as well as poor customer service . Very disappointed and highly aggravated by this company and it’s customer service .
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March 2021 by Allen Simmons
Wonderful place I always go there to get my taxes done but this year all I had to do was upload my info to my Jackson hewitt website and then come and sign my paperwork easy and stress free???
