Lowcountry Ace Hardware is a brand new store on James Island, praised for its convenient location away from beach and other store traffic. Customers highlight a wide selection, including fishing supplies, power tools, grills, and premium paint from brands like Weber and Benjamin Moore. The staff is consistently described as warm, friendly, and extremely helpful. Reviews note employees provide expert advice, patiently assist with DIY projects and specific item searches, and offer unparalleled customer service from the moment customers enter. The team is recognized for being kind, professional, and going out of their way to find correct parts, making it a top destination for home improvement needs.
All the employees I encountered were so helpful and friendly. The store is very clean.
July 2024
Thad is the man— he saw our look of confusion in the paint aisle, immediately offered help, and even mixed the paint for us. So impressed by his customer service, we’ll definitely be back in the future!
July 2024
We love Ace! So helpful to not have to compete against the beach traffic or the Lowe’s traffic. This store is brand new, everyone is so helpful and the location is convenient