-
July 2023 by Maria Rivera
Always reluctant to give you a phone number to call instead of doing their jobs!!
-
August 2022 by Cat9 Kings
I always have a good experience at Metro. I'm always made to feel welcomed. They make me feel appreciated as a Customer. The Customer Svc Reps are always helpful. Thanks for your kind Professionalism!
-
August 2022 by Douglas Crawford
I love this place friendly Service Great staff always quick and easy when I go in
-
February 2022 by June Johnson
Melody was great to work with. Super personality! Highly Recommend!
-
January 2022 by Lot A.
BEST TMOBILE STORE IN CHARLESTON. Everyone on the team is super helpful and friendly. Even when I had complicated problems with my device they took the time to resolve it. The manager is doing a great job leading his team. Would definitely recommend going to this location!
-
July 2021 by John Blanton
Na'Keba- John Blhnton I just want to let you know that I was thoroughly thoroughly impressed the kind of service that I got from you yesterday on this new phone thank you very much.
-
June 2021 by Cj Lafayette
Quality service from this location
-
June 2021 by Jessia Tavera
Best place I've ever been to.
-
April 2021 by Adam Smith
CJ went above and beyond expectations. I have worked in hospitality my entire life and he has risen the bar. I have never felt as appreciated to be a customer as he made me feel. To say he went out of the way for me would be an understatement. Do not waste your time like I did at other cell phone stores. The staff here were the most professional, helpful and inviting I found in the entire city! I cannot give enough praise and express how enjoyable of an experience I had. Many thanks!
-
February 2021 by Anne Heichel
Still the best. If you have a problem they help you fix it. Been with them for over 5 years. The one on Folly rd has the nicest people working there always very helpful
-
January 2021 by Mj M.
After spending too much time trying to move my account from Verizon on my own, I went to the store and had Queen make everything right. Despite my tech challenges, forgotten passwords, and which of the 4 devices I was moving was the main account -she patiently got it all done in record speed. She was so calm, patient and never lost her sense of humor. She even coached her co- worker who was having challenges on another account. Queen made me a TMobile fan!
-
November 2020 by Sarah Cromwell
CJ is a beautiful soul. He always takes care of my phone issues with a smile. This store will continue to have my business. I just upgraded my phone and will be back to take care of my son and mother's phone as well...
-
November 2020 by C F
CJ has the best customer service I have ever seen!!! I have been helped by him on 3 different occasions now and he has been amazing every time. The store is spotless, you can tell he takes covid precautions very seriously. There was a customer in front of me the last time I came in, who there was an obvious language barrier with, and even once I had come in, CJ took the time to translate on his own, and with a translator app, until she was totally satisfied, which really warmed my heart as well.
-
October 2020 by alyasdevonwinkle1877 Liam1877
I needed help getting off an account which seemed impossible at the moment then he found a way for me to get my own account and a new phone all in a perfect 25 min!!!! Dude was the best help I've had in a year. Since I started going to this office he always does whatever he can to help no matter what! Thank you C.J. you seriously made my day!
-
September 2020 by Natasha Cash
I called into the store earlier inquiring about a product and I was greeted by a very nice gentleman that I didn't catch the name of even though he said it. The salesperson held the product for me until I got there which he totally didn't have to do. When I arrived I was greeted by a friendly face under a mask. He was the same gentleman I spoke with earlier by the name of CJ Spear. He definitely knew everything about all the phones I asked him about. CJ was by himself and handled the store well while he was still dealing with me. I felt as if I knew him because he made me feel so welcomed. CJ offered products to go along with my purchase that were beneficial. The store was well kept and I will take that drive all the way from North Charleston to visit that location again!!
