July 2023 by Maria Rivera
Always reluctant to give you a phone number to call instead of doing their jobs!!
August 2022 by Cat9 Kings
I always have a good experience at Metro. I'm always made to feel welcomed. They make me feel appreciated as a Customer. The Customer Svc Reps are always helpful. Thanks for your kind Professionalism!
August 2022 by Douglas Crawford
I love this place friendly Service Great staff always quick and easy when I go in
February 2022 by June Johnson
Melody was great to work with. Super personality! Highly Recommend!
January 2022 by Lot A.
BEST TMOBILE STORE IN CHARLESTON. Everyone on the team is super helpful and friendly. Even when I had complicated problems with my device they took the time to resolve it. The manager is doing a great job leading his team. Would definitely recommend going to this location!
August 2021 by Roman Gofman (Romasphere)
I'm very thankful for the support C.J provided... My 10 year old son was with me and they were the kindest people to work with. They went out of the way to help me obtain a new device and we felt assured and helped all the way. Thank you guys for great work! See you soon for when my next upgrade comes...Roman G...
July 2021 by John Blanton
Na'Keba- John Blhnton I just want to let you know that I was thoroughly thoroughly impressed the kind of service that I got from you yesterday on this new phone thank you very much.
June 2021 by Cj Lafayette
Quality service from this location
June 2021 by Jessia Tavera
Best place I've ever been to.
April 2021 by Adam Smith
CJ went above and beyond expectations. I have worked in hospitality my entire life and he has risen the bar. I have never felt as appreciated to be a customer as he made me feel. To say he went out of the way for me would be an understatement. Do not waste your time like I did at other cell phone stores. The staff here were the most professional, helpful and inviting I found in the entire city! I cannot give enough praise and express how enjoyable of an experience I had. Many thanks!
February 2021 by Anne Heichel
Still the best. If you have a problem they help you fix it. Been with them for over 5 years. The one on Folly rd has the nicest people working there always very helpful
January 2021 by Mj M.
After spending too much time trying to move my account from Verizon on my own, I went to the store and had Queen make everything right. Despite my tech challenges, forgotten passwords, and which of the 4 devices I was moving was the main account -she patiently got it all done in record speed. She was so calm, patient and never lost her sense of humor. She even coached her co- worker who was having challenges on another account. Queen made me a TMobile fan!
November 2020 by Sarah Cromwell
CJ is a beautiful soul. He always takes care of my phone issues with a smile. This store will continue to have my business. I just upgraded my phone and will be back to take care of my son and mother's phone as well...
November 2020 by C F
CJ has the best customer service I have ever seen!!! I have been helped by him on 3 different occasions now and he has been amazing every time. The store is spotless, you can tell he takes covid precautions very seriously. There was a customer in front of me the last time I came in, who there was an obvious language barrier with, and even once I had come in, CJ took the time to translate on his own, and with a translator app, until she was totally satisfied, which really warmed my heart as well.
October 2020 by alyasdevonwinkle1877 Liam1877
I needed help getting off an account which seemed impossible at the moment then he found a way for me to get my own account and a new phone all in a perfect 25 min!!!! Dude was the best help I've had in a year. Since I started going to this office he always does whatever he can to help no matter what! Thank you C.J. you seriously made my day!