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December 2023 by Robert Blanton
Staff not very helpful
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November 2023 by Jt T.
Great customer service! Incredible experience! Had a battery issue and he helped with everything and made a frustrating experience way better! Thank you Scott!!
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November 2022 by maureen bradfield
Always helpful and have parts available
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September 2021 by Caitlin L.
I came here because my rear view mirror fell off and I needed glue. Nadia helped me pick out what I needed, and because I'm a strong independent female, I tried to do it by myself without asking for help or reading the directions . When that didn't work, I had to tuck tail and go get another kit. This time, a gentleman helped me clean the windshield of the glue, and apply new glue and even made sure it stuck. So appreciative of the help I received at this location. 10/10 recommended.
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July 2021 by Tyler Crawford
Totally dropped the ball. I bought a $400 UWS truck tool box from these guys, was told it will be in the following Thursday. Thursday comes and goes, not only did they not have it, they couldn't even tell me where it was. End of day Friday, after much inquiring on my part, they finally admit that the box hasn't even been built yet and it will be ~3 weeks before I get it. Told them cancel and refund me. I'll still buy the box, but would rather someone else get my money.Update: If it was a delay with a 3rd party, I should have been made aware asap. You guys never contacted me once, I had to call YOU twice a day to get any answers. The management of my order was just plain poor. I ended up getting the box from a competitor of yours in North Charleston, they had to order it as well. Came in in 36 hours. Covid hasn't continued to disrupt their supply lines. (7/5/21)
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June 2021 by Eddie Robinson
Excellent auto parts store for the part's that you need
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May 2021 by Jamaican Mi
Good parts but needs a new look
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February 2021 by Sean Patrum
Everybody needs parts! I talked with Van about a hard to find part for a semi-hot rodded truck. Not only was he able to identify it while on the phone they have one in stock!!!!These guys learned the parts business the old way they know the parts and do not need a computer to tell them what parts fit where. So nice working with a profesional team.
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January 2021 by Bradley Berryman
Napa auto is the best place for car parts
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July 2020 by Brad P.
Employees don't wear masks. Have to find somewhere else to shop now even though I've been shopping here for years.
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March 2020 by Jamison&Amber Howell
High dollar
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February 2020 by J Howard
Let me tell you, go to this place. I went by pep-boys, auto zone, O'Reilly's, and I believed I called a few places but they beat the battery price by $40 dollars from any other place. I called the guy was friendly as heck, and actually had the dolly sitting there with the battery on it, ready to go. The napa in Summerville was $180 and here was $161 plus tax both places. This is another store I would recommend over any of its competitors. They have stores in west ashley, Johns Island, North Charleston, Summerville and I'm sure other places too. But I like to search for the best and lowest price, as well as quality and this place beats everything hands down. Thanks guys I'll be back again
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January 2020 by mahmoud Asha
Perfect place for all what you need for car
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November 2019 by Evan Guthrie
This NAPA Auto Parts in West Ashley is one of my favorite places to shop for miscellaneous auto parts in the Charleston area. I really like the wide selection that they have here and that they have good values and prices on their parts. The staff here is super knowledgeable and knows their stuff when it comes to auto parts. I have been able to find exactly what I have needed every time I have been here and have not been disappointed yet.
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November 2019 by Evan G.
This NAPA Auto Parts in West Ashley is one of my favorite places to shop for miscellaneous auto parts in the Charleston area. I really like the wide selection that they have here and that they have good values and prices on their parts. The staff here is super knowledgeable and knows their stuff when it comes to auto parts. I have been able to find exactly what I have needed every time I have been here and have not been disappointed yet.
