Pack & Mail Etc. is a highly recommended mail and shipping service located in Charleston. Customers appreciate the friendly and helpful staff, especially Sharon and the lady with blonde hair, who are known for being kind, knowledgeable, and personable. The store offers quick and efficient service, making it easy for customers to handle mail, shipping, and Amazon returns without long waits. They provide convenient options like Amazon return drop-offs and different price choices for services. Many customers highlight the staff's willingness to go above and beyond, such as processing large orders of invitations or advising on shipping deadlines, which saves time and reduces stress. The store's customer service is consistently praised as outstanding, often exceeding that of corporate stores and other shipping outlets like UPS or FedEx. Despite some negative reviews, most customers find the experience to be five-star, emphasizing the helpfulness, efficiency, and genuine kindness of the team. Overall, Pack & Mail Etc. is seen as a trusted, friendly, and convenient place for mailing, shipping, and related services in the Charleston area.
They are the best!!! I have always had impeccable service and attention to detail!
January 2026
Number one great service. Friendly professional staff. PACK& MAIL Etc. The best service on James island.
November 2025
Excellent company. They carefully packed a large fragile package that travelled via UPS across the country with no damage. I highly recommend this company. They will be my go to shipping point from this time forward
