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January 2024 by Justin J.
Great selection with a ton of shoes here. Lot did different styles too! Prices are very middle of the road, and even for Black Friday they won't discount Hokas or ONs. There wasn't much customer service here, they had associates on the floor but I was totally in my own to try stuff on myself like a Payless. But if you want a large variety of the current on trend shoes, they have you covered. J.Ja
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December 2023 by Brian L.
A great experience, much better than a big box store. Staff was knowledgeable and friendly. Katherine was awesome, she gave me a lot of options. I had specific needs and she saved me from making a huge mistake. If you are looking for shoes, shop local and give them a try!
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October 2023 by Ed Lapine
First of all, I have shopped at Phillips for years in order to support local business. However, customer service for last transaction was not what I have come to expect.Bought shoes on a Monday.Tried them on once.Was told could only get store credit when attempted to return purchase on Thursday.Only reason for me to go back for one last hurrah will be to redeem store credit.A real shame, I used to go out of my way to shop here. Customer service should be paramount for a struggling small business.
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September 2023 by Casey Berry
Ashley is new to the company and I’d highly recommend asking for her! She gave me her undivided attention and walked me through several brands to help me find exactly what I was looking for.I first experience another sales associates that seemed quite annoyed I’d asked a question, but Ashley turned my experience around!
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September 2023 by anita hadley
Super selection of higher end sneakers, walking shoes and sandals etc. They specialize in helping you find the right footwear for your aching tootsies! Our foot specialist, Sandy was fantastic! Listened to our concerns, knowledgeable about flat feet, high arches and plantar Fasciitis. Prices we less than online! Our feet are happy.
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August 2023 by Lakota R.
Went there and found a pair of shoes I loved but they didn't have my size so the sales assistant said the Mt. pleasant location had it in my size so I drove all the way over there and they didn't have it. The Hilton head location had it not mt. Pleasant. So they sent me on a wild goose chase that could of been avoid if the staff knew how to read.
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August 2023 by Alex Men
Amy was extremely helpful in my process of buying shoes. I am very picky and what I like and usually have a very difficult time picking out shoes. Amy was able to help me find exactly what I wanted well also staying in my price range. I really appreciate that they helped me and took the time to go through multiple shoes with me despite the fact that the store was very close to closing. Thank you so much!
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August 2023 by Ellen Morrow
I just spent 40 minutes in the Folly Rd. store- was not offered help by any of the 3+ employees I saw working. Even asked employee at the register about a specific type of shoe, who said she would have someone come to help me. 2 employees walked up to the register and I can only suppose she forgot to tell them because still no one came. Will not return.
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August 2023 by Wade McGregor
I just went in to Phillips shoes desperately looking for help with some support for my feet, Patty Saw the awkward way that I was walking in my worn down on clouds and directed me to a much better option. She was so helpful and accommodating that I bought two pairs of shoes because she showed me to the best options I've ever seen for my feet. Highly recommend checking them out
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July 2023 by Max M.
If you want lots of shoes to pick from, and you are not looking for a lowered/sale price, then this store in the South Windermere Center on Folly Road is for you. Yes, my wife wanted a pair of tan shoes, but did not buy them here, largely due to their lack of good selection in a woman's style and of course the price. She originally had gone in here telling that the ON Cloud walking/jogging shoes were also available here. They were, but the price was more expensive than those at a Freshfields shopping area store near expensive Kiawah Island and Seabrook Island. Will I go back? Most probably not. Price is king, as are quality. I must admit that their store was neater and their inventory larger.
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May 2023 by Patricia Pena
Unfortunately, I was not pleased with my experience at all here. The register lady was named Patricia and was extremely rude and providing me with zero help while asking for shoes while I kindly had asked. I did not appreciate this service at all.
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March 2023 by Myrth Crowley
We had the best absolute best help in that store.. SHE was so knowledgeable and helpful in choosing a very good support good brand walking exercise shoe ? Her name is Patty..
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March 2023 by Danielle Marr
It was so nice to have someone help me today with figuring out the cause of my ankle pain and shoes to fix it. I learned more about my fallen arches from the lady who works here than I did at my doctor’s visit.
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February 2023 by Athene Jordan
Edited, they now have the times at both the website and West Ashley store posted.I like the shoes here. But when you check their website, AND Google maps, and both say open 12-5 Sunday then drive 45 minutes to get there and they have "Winter Hours", closed Sunday, it makes it easy to not bother to EVER go back.
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February 2023 by Mary Lee C.
The best shoes and the best service. I love their selection and always go when I’m in town!
