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January 2024 by Megan Hill
Absolutely disgusting store. The Store Manager and Sales Associates were absolutely lazy. We stood at the register for 15 minutes, until I made my husband go find someone and even the sales associate he found said she would not go up to the register. Store Manager needs to train her employees better to not be so lazy and actually take initiative. Sales associate and manager acted like all the customer in the store were an inconvenience to them. They were constantly just standing around on their phone. Store Manager needs to do better, and corporate needs to step in because this store was absolutely disgusting.
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November 2023 by Jo Ann Prioleau-Robinson
I was so excited to get here. Just didn't have what I wanted.
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October 2023 by John B.
No one greets when you walk in. Then you have to go ask them for help getting product down. Which they were happy to do. But then they hand you the product and go right back to sitting on the their phones. Customers walking around and no one on floor to help unless you seek them out.
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October 2023 by Jodi Simonis
Very helpful ?
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September 2023 by T J
Very convenient when both of your shoes decide to become unwearable on the same day
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June 2023 by Robert Dunlap
Rack Room always has a very good variety of shoes for both men, women and children. I shop there often.
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June 2023 by Credahina Milman
Great customer service! You will find something for all members of your family
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April 2023 by Queen Bee
Without former Sales Associate Shameka there is no Rack Room Shoes in downtown Charleston on King Str. She was the best Sales Associate to have worked for Rack Room. She had an eye for fashion and shoes, she had a personality out of this world everyone loved her when she was at Rack Room Shoes. All the tourists could talk about was Shameka and her greatness. Now that she's no longer there Rack Room will not be the same to some of us regulars or tourists.
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December 2022 by Alex Pecorella
Great staff, friendly and helpful, they even directed us towards online coupons to help with the cost of the shoes, I guess my issue was with the BOGO 50% off stickers everywhere, but we chose a couple different manufacturers and those did not count for the BOGO discount. So the store should be more careful with where they place those discount labels. Still worth going to and good prices.
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October 2022 by Superpowerthinking com
My feet are happy here.
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October 2022 by Bailey Ostrom
I was in desperate need of a new pair of tennis shoes. I found what I wanted at a great price. As I checked out, the lady was VERY friendly.
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August 2022 by Nicole Westfall
SHAMIKA, aka, MeMe, is the BEST person ever. She is so kind, helpful and has an eye for design. She is a true asset to Rack Room Shoes. Thank you, MeMe for helping my daughter, her friends and me today.
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June 2022 by jane Hong
The young black lady clerk has an abismal attitude. Not returning.
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April 2022 by Matthew Shelton
Absolutely awesome staff. I came in today and my kid had forgotten shoes at home. They were friendly and just great to deal with.
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March 2022 by Rowan
Great price for shoes, very clean and organized. Wide variety to choose from.
