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January 2024 by Paula Jones
Just had to get a repair estimate- fast and easy.
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January 2024 by Brooke Walker
My car looked great when I picked it up! They took care of all the insurance and had my car ready for me to drive again prompltly!
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January 2024 by billy mcelveen
The treatment that I received was second to none. A well run organization.
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January 2024 by Jeff Sutherland
They truly care about getting your vehicle fixed the right way the first time
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January 2024 by Roberta Murchison
I recently had body work done on my car at Regency Collision and would rate them at 4.6 out of 5. The scheduling, communication, explanations of insurance process and staff interactions were stellar at 5! The completed body work looks great! I rate at 4.6 as I was not completely satisfied with cleaning of the inside and outside of the car and there was confusion in regard to specifics of the work process. I do believe that there was an oversight and the final trim prep was not reviewed before I was called to pick up the car which certainly can happen during the busy holiday season.I have used this business previously and had no issues so I returned. Overall great experience, completed body work looks great and delightful staff. Would not hesitate to recommend!
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January 2024 by Lisa Libbon
James was so kind to help me with my repair the other day. I appreciate your time and expertise!
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January 2024 by Meesh
I was treated so well by this group. From the person at the front to the repair mechanics I spoke with. I was kept updated while they had my car & I can tell they treated my repairs as though they were repairing their own vehicle. I was SO impressed with my car when I picked it up. It looked BRAND NEW & smelt like it too! Thank yall!
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January 2024 by Bradley Nailling
Receptionist wouldn't give me chance to speak due to my profession.
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December 2023 by Jeff W.
A few weeks ago I contacted Regency about fixing my wife's car. I used their app, took lots of photos, and they contacted me later and I agreed to their price. They were so busy I had to wait over a month for the appointment. It was actually a Christmas gift to get her car repaired. I had to take the day off to make everything work. When I got there the person I had talked with was sick. The guy who helped me started laughing at me and basically said "We're not fixing your car"! I came to them on their terms, their price, when they were available and I was laughed at! They offered me no alternatives and no apology...worst customer service I have ever seen! I think the person helping me was a manager - how does this company stay in business? I would have paid more but was treated so rudely and offered no alternative! it pains me to even give them one star.
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December 2023 by Dean F.
Only by appointment! Don't drop by ! Got work done after stopping by Palmetto Ford !
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December 2023 by DLF
I’ve been meaning to post this for a long time.Regency took care of me and my Jeep Wrangler Sport awhile back.They treated me like Royalty.Special thanks to Scott and James.They take pride here in their work and it shows.Don’t go anywhere else.
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December 2023 by Julia Kirsling
Fantastic service and quality work! Thank you for taking care of my car!
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December 2023 by Ben Penno
Worked with James to repair my Ram Big Horn. A+ work, timeliness, and communication. I wish all businesses operated they way James & Regency did during my repairs.Service: Body & Trim
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November 2023 by Larry Carson
Scott and the team at Regency took great care of me on repairs and paintwork with my Avalanche. The insurance company responsible was disappointing and made it difficult, but Regency was very professional and efficient.
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November 2023 by Jon Burgess
Jeff and team were absolutely the best. They treat you like you’ve been friends for years while getting everything done as fast as possible. They’re extremely transparent throughout the whole process and got my claim in and out months faster than I anticipated. 10/10 would go back again.
