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October 2023 by Charles Zaglin
Did a great job of diagnosis. Explained the problem and was very reasonable. Will return.
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July 2023 by Amie Johnson
Chris was amazing. Very friendly and took great car of my car. Was told I needed an engine to repair . I definitely recommend and would go back anytime my volvo has any problems
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July 2023 by Amie Bligen
Great Great place. Friendly people, great service. Was told I needed a engine Chris took Great care of me. And I didn't need a engine
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June 2023 by Michael Buse
We were from out of town and had a brand new S60 that was showing check engine light. Chris and team did a diagnostic check with a smile and no charge. He was very gracious with his time especially since we could see he was very busy. If we lived in the Charleston area they would be our "go to".
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June 2023 by Kelly Bowen
My first experience at Reputable Volvo and was very pleased with their service and prices. Much more affordable than the dealership and Chris seems to know what he’s doing. He anticipated the parts needed for my service and was able to order the parts and finish the same day. He even squeezed in some unexpected brake pad replacement that was much needed. I’ll be returning for all my Volvo’s needs. Thank you Reputable Volvo!Services: Brakes
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June 2023 by Michael B
We were from out of town and had a brand new S60 that was showing check engine light. Chris and team did a diagnostic check with a smile and no charge. He was very gracious with his time especially since we could see he was very busy. If we lived in the Charleston area they would be our \
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February 2023 by Cindy Fisk
I appreciate Chris and his mechanics! They fixed my power lift gate in 1.5 hours for a very affordable price compared to the Volvo dealership! I will be returning for any major repairs that may occur on my 2012 Volvo XC60! I also advertised Reputable Volvo in local Facebook groups in which I am a member. I highly recommend Reputable Volvo!!!
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February 2023 by Marvin Mack
Fantastic shop to get your Volvo repaired. Chris knows everything Volvo and more.
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December 2022 by R Howard
No fuss, just great service. Chris and his team were able to accommodate my service needs same day. Upfront quote, no surprises.. my Volvo is running like new thanks to brake replacement and new battery. Highly recommend!
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October 2022 by Rebecca S.
Arrived in Charleston from out-of-state with lights ablinkin' on the dash. These kind folks were able to get my car in, check it out, and take great care of us in short order. Absolutely awesome service.
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September 2022 by Kori M.
Chris was absolutely amazing. I took my 2020 Volvo XC90 to the dealership because my sensors were continually giving me an error message. The Volvo dealership told me the accessory battery needed to be replaced and charged me almost $300 for the battery. I continued to have problems with the sensors. I called the dealership back and they stated my main battery needed to be replaced and it was going to be over $500. I wanted to get a second opinion before paying even more for the same issue. I took my car to Chris and he when above and beyond. He told me the batteries should be under my factory warranty seeing that my car was fairly new. I called the dealership and they proceeded to tell me that the batteries were not covered. Chris took it upon himself to call Volvo National and get the information I needed to show the dealership that my batteries were covered under the factory warranty. The dealership reimbursed me for the accessory battery and replaced my main battery free of charge. Chris did not charge me penny for helping me with this and has gained my future business as a result. It is very hard to find service as great as this these days. Thanks again Chris!Service: Battery
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August 2022 by Stevie League
I was originally planning on giving Reputable Volvo Services a five-star review due to their incredible customer service, knowledge, and record keeping (as mentioned by everyone else) and it seems like they did a good job with the oil change and brake job. However, today I happened to be going through my dash cam footage trying to find a video of something I saw while driving that day and came across the footage of one of the technicians test driving my car to see if they could figure out what the road noise was. It was about a 10 minute drive so not long, but in this time they ran multiple stop signs, rarely used a turn signal (for changing lanes or turning), made a very tight U-turn that at least came very close to hitting the curb (there was a small noise so I will double check for damage), drove down the middle of two lanes, and went over two sets of train tracks at 50-55 mph even after there was a loud noise going over the first set of bumps. (Keep in mind I originally brought the car in for suspension issues.) What really got me about the last one is that right before the long stretch with the railroad crossings, the camera made the sound it makes when you try turning it off with the power button on the side which only turns off the screen not the entire camera.This was my first trip to this shop so this is the only experience I have to go off of. Due to the amount of work and money that needed to go into the car we decided to put it up for sale and get a Subaru so I have no need to return to this shop, but if I got another Volvo I don't know that I would trust them to take care of it after seeing how they drove it.Services: Vehicle Inspection
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August 2022 by Matthew Jones (OperativeXxX)
I had my volvo serviced here and found the price to be very reasonable. The owner is who I spoke with and picked up the vehicle from. Each interaction with him was pleasant and he is obviously very knowledgeable regarding these vehicles. I will definitely continue to have my vehicle serviced here.
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August 2022 by Annalee Edwards
Just returned home from my first visit to Reputable Volvo and I was very pleased with the service and would highly recommend their shop. The guys are friendly and very knowledgeable and although I only had a couple small, minor issues addressed today, I would absolutely recommend them for any/all of your Volvo needs...large or small! They are busy but got me in quickly for an appointment, addressed the issues, and made some recommendations but not for unnecessary repairs. The shop name is certainly appropriate ("Reputable Volvo")! I will definetly be going back to see them. Great guys, service, and prices!(And they have a super sweet office cat. ?)
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July 2022 by Earl Vickers
As usual Chris and his team of certified technicians always perform a great service. Their knowledge of Volvo motor vehicles is unsurpassed, not the cheapest but quality is not cheap.
