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November 2023 by Susanne Lyell
Clay Gresham is the best salesman that I have ever worked with. He is very pleasant. No stress. Answers all of your questions. Called me as promised to keep me updated on when my vehicle would arrive. I would definitely recommend him to buyers.
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November 2023 by K.P. Robinson
Poor customer service, sent an email to discuss the actions and was ignored. Went in to look at a vehicle and initially I reached out to Jazz, seems as though I should’ve waited. Placed an inquiry online and met with another person who acted like he could care less to sell a car to me. I’ve purchased at the sister property Volvo before and was met with outstanding service, this location perhaps only offer good service to certain people.
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November 2023 by bear man
Bryan searched until he found the vehicle I wanted. He called several times to make sure we had exactly what we wanted and to let us know how the process of the search was going. He found us a vehicle and had it delivered to the lot within a week. He has even been in touch after buying our SUV to make sure we were happy with our purchase. He is very friendly and honest. He is not a pushy salesperson, which was a big plus for me. I would recommend him to anyone looking for a smooth purchase.
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October 2023 by Charles M
Bob Adkison at Rick Hendrick Chevrolet in Charleston went the extra mile for me, literally. I scoured the internet looking for a great deal on a Tahoe. I started working with Bob and he has been tremendous in helping me get the vehicle at a great price! Bob held the vehicle long enough for me to get here. Other dealers I’ve encountered refused this type of request, but not Bob. I flew in this morning from Tampa, and he picked me up at the airport. He has been very professional, courteous, and understanding from the moment we started working on the deal (my schedule is crazy). I’d recommend anyone looking for a great deal ask for Bob. You won’t regret it!
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October 2023 by Chelsea Walter
Joseph Kennedy is the best salesman we’ve had to date! He was very personable and responsive from the start of our initial inquiry, through driving our new vehicle off the lot. He negotiated fairly and we walked away feeling great about our purchase! We caught a new vehicle on the lot that hadn’t had time to go through their inspection yet, and we were pleasantly surprised that they held the vehicle and performed the maintenance it needed before we took it home. This entire experience was easy and pleasant! Thank you Joe and team for the excellent service!
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October 2023 by Becky Williams
We came in and worked with Joseph Kennedy and after three days of us testing out several vehicles he helped us get a good deal and seal the deal on a really nice Traverse. He did all the leg work to get us the best deal that we needed.
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September 2023 by Lindsey G.
My husband and I had Bret as a salesman, he was great and helped us find a good deal for our trade in.
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September 2023 by Jay T.
The salesmen we dealt with at Hendrick Chevy were very friendly and professional. Alex D. and Jason K. were really helpful and responsive to numerous inquiries over a few months as we tried to get a high-demand 2024 Chevy Trax. We were allowed to test drive a new one when other dealers would not let us. They even let us know when a new Trax unexpectedly became available on their lot. We eventually bought a car from a different manufacturer, so can't rate the purchase process at Hendrick Chevy, but the salesmen we dealt with were great. I would note, however, that we were told Hendrick was charging a mandatory dealer mark-up of approximately $1,000 on new cars for things like nitrogen in tires, door guards, floor mats and window tint, which is similar (but perhaps slightly cheaper) to another Chevy dealership we visited.
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September 2023 by Jacey Stone
Jazz, Nick and Tyler were wonderful. It was a great buying experience with this team. The process began via email and was solidified Wednesday with the purchase on my new 2023 Tahoe! We love it. Thank you Jazz, Nick and Tyler!
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September 2023 by Jessica Gregorie
Jazz was a pleasure to work with. I had a very specific wants list for our new SUV and he was able to find a car for us. Jazz was very knowledgeable in car comparisons between Tahoe and Suburban; as well as explaining in detail functionality.Each employee interaction was personable and the facility was Clean and comfortable.
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September 2023 by Jenny Cloyes
This is the first time I have spent the majority of the car purchasing process online. I found a Tahoe located at another Chevy dealership, but Jazz Harrison and his team were extremely accommodating and arranged to have the vehicle shipped to Hendrick. Jazz is personable, accommodating, and thorough. His “no-pressure” salesmanship approach was a breath of fresh air. I plan on driving this Tahoe until the wheels fall off, but if they do, Jazz is the first person I am calling. Thanks for your help, Jazz!
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August 2023 by Erica Butler
Great experience purchasing our 2021 Chevy Tahoe. Jason and Allen were awesome to work with. The vehicle came from out of state, and they were able to get it here days earlier than expected. Super happy with our choice to buy here
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July 2023 by LaShaundra Johnson-Washington
I had the pleasure to have met Tony Crosby one of the sales representatives... He was very friendly and knowledgeable about the vehicle i was interested in... I would definitely recommend him to family and friends if seeking to purchase a vehicle... He welcoming spirit made the experience well worth it... Keep up the great work Tony... You rock! Best salesman ever! ?
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July 2023 by Luke Lee
Highly recommend after a great experience purchasing a used vehicle! Pricing was upfront with no hidden fees and they accepted my offer without question. Salesman Alex Dufault and the finance department was great to work with and communication was excellent. Overall one of the best experiences I've had purchasing a vehicle.
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July 2023 by ColumbiaRiver P.
I couldn't ask for a better salesman than Jason Kube. He made our car buying experience extremely enjoyable. His knowledge and expertise also was top-notch as he demonstrated all of the car's abilities and upgrades. Also a big shoutout to Tyler! He made the dreaded paperwork portion enjoyable and was very dedicated to helping us go over anything.
