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April 2024 by Lindsay Litwin
The staff at salon centric in west Ashley are always friendly, helpful and always a joy! Highly recommend
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October 2023 by lauren richardson
Great place to shop! I have been shopping here for years and Alyssa is by far the most helpful! She is always so sweet and kind with a big warm smile! She has helped me discover many new products that I continue to use and love!
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October 2023 by Layne Matthew
I only ever go to the beauty supply store to buy myself product since I am an esthetician and not a hairstylist. I always meander around the store confused but Alyssa G was sooo helpful and made sure I made the best choices for my curly hair. 10/10 love Salon Centric in West Ashley!
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August 2023 by maddie goff
Alyssa is the girl!!!! She was so kind & found a great alternative for me when I couldn’t get a gift card. I’m super happy with my first experience here.
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July 2023 by Frank S.
Knowledgeable and helpful staff.
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March 2023 by cat stone
Joy Is the best thing that ever happened at Salon centric!! She is so friendly, professional and helpful, this store is so clean and easy to shop unlike the other beauty supply down the street. Customer service and the quality of service I receive here is impeccable, I won't shop anywhere else.
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June 2022 by maureen bradfield
I pick up supplies for my hairdresser from there. Kaitlyn is the Best! The rest of the staff is great too, I have just known her longer!
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August 2020 by Sara Ellis
I am a licensed professional and salon owner and to say I have been shopping in this store my whole life is a understatement as my mother is also a licensed professional and has been a customer for at least 30 years. I have never been treated so horrible in my life! I have put in several complaints over the last 4 months because of several different situations and issues that have occurred because of one particular member of the staff. And I want to make it very clear that all the rest of the staff at this location are all very helpful and friendly and do not deserve this review. Sadly I have been forced to put in written complaints as well as writing this review because of now the harassment that occurs every week I go into the store to purchase products I have to have. This last time I was held there so long several other customers walked out because of the time frame they were made to wait in line behind me. She first accused me of using a debit card that was not mine. I told her it was even opened up my account on my phone to show her my name after also giving her my drivers license with my name on it. None of that mattered to her she still stayed on the phone trying to call someone to verify some thing. I realized then she was wanting me to just walk out without my product like she made my mother the week before over a pointless issue that wasn’t her fault! They merged our accounts without us asking them to. So then accused me of using someone else’s account like I didn’t have one(she see’s me every week most times 2 and 3 times a week I buy a lot of product from this store) I tried the whole time(an hour) to explain to her that me and my mother both have the same exact name we own the same salon and we both have accounts and I had both of our cards on me and by business debit card that says the salon name with our names on it. She knew that to but was trying to come up with any issue because my mother put in a compliant the week before. After about 45 minutes of her talking in circles customers started putting there items down and walking out. I would have to if I had to wait that long over an employee harassing someone trying to check out Like they have done several other times but this time it was an issue. I told her that they merged our accounts so it didn’t matter what card or account I gave her but she said that wasn’t true. Either way I had both cards and my business bank card so there should of been no issue. We have sent our assistant up there with our card and called first to see if they could come and buy our product for us and that’s never been an issue. Every time I go in the store there’s an issue now. And I can’t even drive all the way to the other location because I don’t know if she’ll be at that one too. I did not wanna write this review but now I’ve been forced because salon centric is obviously okay with there employees harassing there very loyal customers. Cathy from corporate seams to be okay with it and wouldn’t even let my mother buy the little bit of product she went to buy because of a mistake that was there fault and they admitted that. I’ve been accused of stealing by her even followed around the store and told I couldn’t come in with my old bottles even though that’s the way I have done it here for a long time. Cory does not need to be interacting with customers or maybe needs some classes to understand what customer service is! I’m not being mean but I would never ever treat a customer like this. Instead of helping out or being friendly with customers she treats the store like it’s her own little mean girl’s club and does whatever she wants and treats people how she see’s fit! This is not what I thought salon Centric stood for! I’m very saddened that one situation that salon centric has openly admitted was there fault has turned into someone who loved the company being harassed by one employee.
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May 2019 by acarter410
Kaitlyn and Mandy are great at answer ?
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December 2017 by Donna Carlsen
Professional products for licensed cosmetologists and a great store staff.
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October 2015 by Brittnie Grant
SALON CENTRIC IS BEHIND ARBYS. Address needs to be updated.
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March 2012 by Shayla Young
Zero star.Buyer BEWARE . Will explained at a later date . I have to file a formal complaint with BBB . Stay away !!!!!
